- NTT America, Inc. (Austin, TX)
- …billing (time and expenses) + Identify and drive continuous improvement initiatives + Lead service reviews on account, engagement, and personnel status + Conduct ... and Responsibilities:** ** Customer / Engagement Management** + Own and drive customer satisfaction and service quality + Develop customer relationships… more
- Eptura, Inc (Austin, TX)
- …tools and resources. + Proven experience in program management, preferably within a support or customer service environment. + Strong leadership and ... The successful candidate will be responsible for driving meaningful improvements in support delivery, enhancing customer self- service , and reducing … more
- Texas Instruments (Dallas, TX)
- … customer -facing platforms that span digital commerce, marketing, sales, and customer service ? + Curious and innovative, utilizing new and existing ... architecture for scalable systems that span digital commerce, marketing automation, customer support , and sales enablement-translating complex business needs… more
- IBM (Austin, TX)
- …in the middleware stack and plays a key role in data management. As a Customer Support Engineer, you will participate in the worldwide remote technical ... plays a key role in data management. As a Customer Support Engineer, you will participate in...service units to provide seamless problem resolution that lead to delightful client perceptions, utilizing technical and negotiation… more
- Toyota (Plano, TX)
- …Service ** **Operations Analyst.** The primary responsibility of this role is to lead and execute necessary activities that increase service Operations team ... fixed operations "Field Organization" in the growth of dealership service & parts business and customer retention.... Operations Manager, the person in this role will support the Service Operations department's objective to… more
- IBM (Austin, TX)
- …in the middleware stack and plays a key role in data management. As a Customer Support Engineer, you will participate in the worldwide remote technical ... and writing * Analytical thinking, structured problem-solving techniques * Strong positive customer service attitude with sensitivity to client satisfaction. *… more
- IBM (Austin, TX)
- …and plays a key role in IBM's enterprise content management strategy. As a Customer Support Engineer, you will participate in the worldwide remote technical ... that contribute to client satisfaction. * Partner with other support teams and service units to provide...* Analytical thinking, structured problem-solving techniques * Strong positive customer service attitude with sensitivity to client… more
- IBM (Austin, TX)
- …and plays a key role in IBM's enterprise content management strategy. As a Customer Support Engineer, you will participate in the worldwide remote technical ... that contribute to client satisfaction. * Partner with other support teams and service units to provide...* Analytical thinking, structured problem-solving techniques * Strong positive customer service attitude with sensitivity to client… more
- General Motors (Austin, TX)
- …other teams to resolve vehicle programming-related issues. + Assist the Techline Customer Support Center (TCSC) in resolving dealership technician reprogramming ... Role** As a GSPAS (Global Softpart and Programming Authoring System) OTA and Service Data Release Engineer, you will be responsible for authoring to-be packages for… more
- Deloitte (Houston, TX)
- …collaboration, and negotiation skills to lead an environment driven by customer service and teamwork + Excellent leadership skills including ability to ... pursuit team, supporting Operate pursuits and engagements in the lead QRM role or in a QRM/Operate subject matter...8/31/2025. Responsibilities/Here is What You Will Do: Deal Desk Support , Contracting and Negotiations + Assist with deal desk… more