- Ralliant (Dallas, TX)
- …directly with customers to resolve service issues and provide technical guidance. + Lead or support onsite calibration events and field service visits. + ... in Microsoft Excel and calibration software platforms. + Excellent communication and customer service skills. + Valid driver's license and ability to travel for… more
- Cognizant (Austin, TX)
- **Role Name** : **MSP Support Specialist-ServiceNow** **Location: Remote (anywhere in the US)** **Responsibilities:** . Clear understanding of ServiceNow platform ... knowledge, license management, opening ServiceNow Hi support tickets, escalating performance issues/outages to ServiceNow support...the Hi-ticket created for the issue reported by end customer and track on what is currently happening and… more
- Capgemini (El Paso, TX)
- …**Roles and Responsibilities:** + Meeting and exceeding the customer 's service level agreements + Monitor team ... out by the team meets/exceeds expected quality/accuracy standards + Provide continuous support , coaching and guidance. Pursue a good working atmosphere + Ensure… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Provides ongoing ... technical support and maintenance of production and development systems and...terminology into terms understandable to non-technical employees. + Exceptional customer service skills. + Experience with cloud… more
- Halliburton (Burlington, TX)
- …school diploma or equivalent required. + Minimum of 6 months of relevant field service or project support experience. + Completion of essential math, Red Book, ... Service Operator II - Project Management Date: Aug...- people who want to innovate, achieve, grow and lead . We attract and retain the best talent by… more
- Lockheed Martin (Fort Bliss, TX)
- **Description:** You will be the Field Service Representative for the PAC\-3 system team\. Our team is responsible for providing top\-notch support to US or FMS ... of the PAC\-3/PATRIOT system\. **What You Will Be Doing** As the Field Service Representative, you will be responsible for providing expert technical support ,… more
- ABM Industries (Sugar Land, TX)
- …New BU/PTT Setups 3. New Customer Setup 4. BU/PTT Maintenance 5. ServiceNow Ticket Support 2. Timely review and setup of new customer and contracts 3. Verify ... **Overview** Billing & Account Support Services (BASS) team is responsible in leading...Specialist is responsible for ensuring accurate and efficient new customer set up, contract set up and maintenance independently,… more
- Teleperformance USA (El Paso, TX)
- …staffing, budget management, and reporting to ensure alignment with client service commitments and financial goals.** + **Operational Oversight:** **Oversee the ... day-to-day operations of the contact center, ensuring operational efficiency, service quality, and adherence to sales processes.** + **Ethical Leadership:**… more
- Futurex (Bulverde, TX)
- Management Responsibilities: + Leading a team of support engineers and recognizing inefficiency and driving process improvement to enhance the productivity + Set ... vision and establish roadmap for new and existing support issues + Provide technical and soft skill coaching...maintaining the team's ability to meet or exceed the service level agreement (SLA) + Written and verbal communication… more
- Toyota (Plano, TX)
- …Department is looking for a passionate and highly-motivated Financial Analyst to support our Service Parts & Accessories operations. The primary responsibility ... of this role is to support the analysis, reporting, and forecasting of Parts &...analysis, accounting and/or related discipline + Excellent problem-solving and customer - service skills + Excellent analytic, presentation, interpersonal,… more