- CACI International (Sterling, VA)
- …and improvements + Data-driven and analytical mindset of service excellence and customer satisfaction + Excellent customer service skills to understand ... integration, management and measurement of Network Services. **Responsibilities:** + Assist the lead in managing the Performance Management and Service Level… more
- Comcast (Reston, VA)
- …and support the Public Sector IT applications and Infrastructure. ** Service Now Platform Development** As a **Senior ServiceNow Developer** specializing in ... an advanced, Gig-speed network and backed by 24/7 technical support , Comcast Business is one of the largest contributors...Customer Order Management (COM), you will lead … more
- TD Bank (Chantilly, VA)
- …any of the following: volunteering, education, military experience preferred + Demonstrated Customer Service skills preferred + Ability to work during operating ... License preferred ** Customer Accountabilities:** + Consistently provides legendary customer service while transacting, promoting, educating and referring TD… more
- ISC2 (Richmond, VA)
- …their employees to certification goals. You will do this by providing excellent customer service ,creating specialized bundles to achieve customer goals, ... follow up for the team when needed, resolving customer issues and providing support to current...customers + Works closely with the inside Sales Team Lead to assist with sales support as… more
- Hilton (Mclean, VA)
- …and unique customer experiences and partnerships\. You will create and lead the thoughtful enrollment targets and strategies to reach our global acquisition ... brand performance services, etc\.\)\. You will provide global leadership support to build an even more robust member experience...experience and member base across all regions\. You will lead your team to stay on top of the… more
- SHI (Richmond, VA)
- …identifying errors or inconsistencies in work, and ensuring accuracy across all tasks. + Customer Service : Can take ownership of complex customer service ... Group (MDIG) is centered on pre-sales consultative guidance, emphasizing added value, a customer first approach, and discovery of service and sales opportunities… more
- ServiceNow, Inc. (Vienna, VA)
- …HAM Solution's standard capabilities in their efforts to improve ITOM processes + Lead customer design workshops focused on ServiceNow SAM and HAM functionality ... improvement and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders + Lead customers in their efforts… more
- Sallie Mae (Sterling, VA)
- …financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to ... You'll Contribute** We are seeking a Senior Technical Product Manager to lead the strategy, development, and execution of data-driven products that power innovative… more
- Kyndryl (Richmond, VA)
- …cloud-based CCaaS adoption and AI/ML integration. + Collaborate with clients to redesign customer journeys and improve service delivery across all touchpoints. + ... and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction **Leadership, Management, People:** + Lead by example;… more
- CACI International (Chantilly, VA)
- …+ Act as the point of contact between Regional Site Leads, Regional Operations Lead , across Service Functional Leads, and other Service Providers, ... seamless service delivery. + Manage administrative needs for regional support , ensuring smooth functioning of regional activities. + Support organizational… more