- University of Rochester (Rochester, NY)
- …that patients receive prescribed medications in a timely manner. Provides excellent customer service through the Pharmacy Call Center. Triages patient calls ... of innovative workflows and procedures within their practice area to elevate service delivery and streamline processes. Provides expert support in resolving… more
- University of Rochester (Rochester, NY)
- …or equivalent and 1-year related work experience in an administrative office or customer service field required + Or equivalent combination of education and ... insurance verification. Ensures patient satisfaction with information processing and reception service . Requires accuracy in order to generate a billable service… more
- University of Rochester (Rochester, NY)
- …EDUCATION & EXPERIENCE** + High School diploma or equivalent and 1 year of customer service experience required + Or equivalent combination of education and ... services, including general clerical, general information, wayfinding, technical support , provider/ service referral, patient registration, and scheduling… more
- University of Rochester (Rochester, NY)
- …**MINIMUM EDUCATION & EXPERIENCE** + High School diploma and 2-3 years of customer service experience required + Or equivalent combination of education and ... front line for solving problems and handling complaints utilizing ICARE service recovery concepts. Frequently required to apply discretion within broad operational… more
- University of Rochester (Victor, NY)
- …+ High School diploma and 1-year related experience in an administrative office or customer service field required or + Completion of Vision Care 1,2,3 courses ... revenue cycle systems. Ensures patient satisfaction with information processing and reception service . Requires accuracy in order to generate a billable service … more
- University of Rochester (Rochester, NY)
- …+ High School diploma and 1 year related experience in an administrative office or customer service field required or + Completion of Vision Care 1,2,3 courses ... revenue cycle systems. Ensures patient satisfaction with information processing and reception service . Requires accuracy in order to generate a billable service … more
- University of Rochester (Rochester, NY)
- …and internal equity considerations._ **Responsibilities:** GENERAL SUMMARY Using excellent customer service skills and exercising thorough knowledge of ... and outpatient beds and services, schedules and assigns accommodations or service locations; determines financial eligibility, secures account for billing and… more
- University of Rochester (Rochester, NY)
- …chatbox in an in- or outbound service center, consistent with service and quality standards. Troubleshoots and resolves customer complaints. **ESSENTIAL ... and external customers concerning unresolved patient billing issues. Resolves customer inquiries in an accurate, organized, efficient, timely, and...Create - and Make the World Ever Better. In support of our values and those of our society,… more
- University of Rochester (Rochester, NY)
- …obligations. Works closely with the patrons, both external and internal, to resolve customer service issues. Interviews and hires candidates for employment by ... required + Nonphysical with Hep B shot due to customer /patient contact upon hire required The University of Rochester...Create - and Make the World Ever Better. In support of our values and those of our society,… more
- University of Rochester (Rochester, NY)
- …that patients receive prescribed medications in a timely manner. Provides excellent customer service through the Pharmacy Call Center. Triages patient calls ... communication skills, problem-solving abilities, andprofessional presentation required. + Demonstrated customer relations skills required. + Ability to multi-task, manage… more