- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... Monitors customer interactions and reviews and analyzes customer...policies, procedures, and/or reference materials. + Identifies trends in service and provides that data to the training team… more
- Pearl Interactive Network (Albany, NY)
- …Supervisor** **(CCS)** is responsible for providing supervision and leadership to Customer Service Representatives (CSRs), to meet program objectives and ... customer service level agreements. **Operating Hours:** 8 am - 8...+ Participate in interviewing and the hiring process. + Support and enforce call center expectations as well as… more
- YMCA of Central New York (Fayetteville, NY)
- …ability to multi-task with minimal direction. + Possess and demonstrate excellent customer service , decision-making, problem solving, team oriented, and creative ... a catalyst in the world. We are nurturing: we support you in your journey to develop your full...outgoing, friendly, assertive, professional, and mature manner. + Excellent customer service skills. + Effective communication skills… more
- Lockheed Martin (Owego, NY)
- …strategic thinker with strong understanding of the Airborne markets with established customer relationships in the US Service components and key international ... pipeline and capturing new business in the Domestic and select International customer segments in partnership with the Strategy and Business Development market… more
- New York State Civil Service (Albany, NY)
- …desk duties including troubleshooting, resolving user issues, and providing customer service .Competitive Minimum Qualifications:You must be currently reachable ... Serve as recording analyst at requirement workshops.* Prepare written documentation to support the understanding of the business and stakeholder requirements such as… more
- Global Industrial (Port Washington, NY)
- …Oversee a team and partners cross-functionally to architect strategies that support sales initiatives, enhance customer experiences, streamline sales execution, ... and expansion of e-procurement platforms across target industries and customer segments. Executive Sales Support & Enterprise...and customer satisfaction Competencies and skills + Customer facing representative and SME for Managed… more
- Pfizer (New York, NY)
- …builds solutions for external customers throughout the product lifecycle. We support stakeholders to engage external customers through digital solutions, whether ... CDI,** we have platform engineering teams. The MarTech platform team manages the customer data that Pfizer collects from its integrated websites, mobile apps and… more
- City of New York (New York, NY)
- …POSITION IS OPEN TO EMPLOYEES CURRENTLY SERVING AS A PERMANENT CUSTOMER INFORMATION REPRESENTATIVE OR FILED FOR THE CURRENT CIVIL SERVICE EXAM. The Office of ... Provide all pertinent information necessary to agency staff to support high profile and / or emergency operations. -...systems for researching the answers to questions in a customer service , help desk or public information… more
- Fresenius Medical Center (Brooklyn, NY)
- …policies, procedures, and training. Supports the FMCNA's mission, vision, values, and customer service philosophy. Supports the FMCNA commitment to the Quality ... Program, and FMS patient care and administrative policies. **DUTIES / ACTIVITIES** : ** CUSTOMER SERVICE :** + Responsible for driving the FMS culture though… more
- Cornell Cooperative Extension (Grand Island, NY)
- …include assisting with management of inventory, operation of cash register, cash controls, customer service , food service and record keeping. On a ... * One (1) year retail sales experience. * Experience working in customer service and retail environments.* Understanding of basic marketing.* Ability… more