- SUNY Upstate Medical University (Syracuse, NY)
- …task all support roles in a high volume setting. Excellent phone customer service and strong computer skills, and keyboarding are necessary. Preferred ... Job Summary: The Outpatient Administrative Specialist will obtain routine and non-routine insurance pre-authorizations, providing insurance companies with procedural… more
- SUNY Upstate Medical University (Syracuse, NY)
- …task all support roles in a high volume setting. Excellent phone customer service and strong computer skills, and keyboarding are necessary Preferred ... Job Summary: The Outpatient Administrative Specialist will perform standardized patient check-in and check-out procedures, scheduling new patient appointments… more
- UNUM (New York, NY)
- …Sales Support & Market Development Activities (20% of role) + Support pre-sale, preparation of presentations, customer /broker call prep, benchmarking, claims ... Here, we work to provide the employee benefits and service solutions that enable employees at our client companies...Up to 9.5% 401(k) employer contribution + Mental health support + Career advancement opportunities + Student loan repayment… more
- Cardinal Health (Albany, NY)
- …'s supply chain team and internal Cardinal Health teams to ensure flawless service + Support customer expectations and requirements through proactive ... as it pertains to supply chain health and general service needs + Bridge relationships between the customer...performance + Build and maintain long-term trusted relationships with customer to support retention and growth of… more
- Cardinal Health (Albany, NY)
- …'s supply chain team and internal Cardinal Health teams to ensure flawless service ** ** Support customer expectations and requirements through proactive ... key performance indicators monthly** **Build and maintain long-term trusted relationships with customer to support retention and growth of the account**… more
- University of Rochester (Brighton, NY)
- …ensuring efficient departmental workflows, consistent administrative processes, and high-quality customer service . Coordinates financial, personnel, and office ... ensuring timely communication and coordination between units. II. Supervision and Customer Service + Supervises two part-time administrative/Benefits Assistant… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …up on all incidents. Combines acquired and demonstrated technical qualities with exceptional customer service in daily responsibilities. + Attains a minimum of ... and tracks incidents. Follows through to resolution within the customer Service Level requirement by taking notes...Degree (May be substituted with equivalent experience) + HDI Support Center Team Lead Certified a plus + 3-5… more
- KPH Healthcare Services, Inc. (Syracuse, NY)
- …prior authorization process for customers + Provide clinical services in TherigySTM + Customer service coverage for incoming calls and directing incoming calls + ... Provides resolution to customer service issues to ensure member satisfaction...to new situations in a positive way, accept change, support new ideas, master new routines and grasp explanations,… more
- Oracle (Albany, NY)
- …requirements and translate them into technical specifications. + You are passionate about customer service , with a strong customer focus, excellent ... financial domain knowledge. As a key member of Oracle Customer Success Services, you will join an international network...project has a tangible impact. Benefit from robust team support in a collaborative environment that prioritizes teamwork and… more
- Cardinal Health (Albany, NY)
- …product/ service and market strategy and life cycle management including customer need identification, market research, product or service offering, pricing, ... roadmap using customer and sales feedback + Create content to support various levels of enhancements + Provide internal and external demonstrations of tool… more