- Cisco (New York, NY)
- …and escalation support in resolving technical problems found in products and solutions. Customer Engagement - Lead customer delivery engineering engagements ... Orientation - Serve as an integrated member of the Cisco CX team supporting customer outcome-oriented engineering, implementation, and production support… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Experience Transformation to join our Technology & Industry team . This role will focus on helping enterprise customers...and modern data strategies. You will act as the voice-of-the- customer throughout engagements and lead both technical… more
- Confluent (Albany, NY)
- …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role...team + Identify and collaborate with the sales team regarding expansion, upsell, and additional service /support… more
- Solvay Bank (Syracuse, NY)
- …Position Title: Reports To: Customer Relations Specialist Lead Customer Relations Specialist Position Summary: Provides quality service by telephone or ... workplace. Consider an exciting opportunity as part of our customer relations call center team . Customer... relations staff has a passion for excellence in customer service and are focused in their… more
- The Hertz Corporation (Albany, NY)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and… more
- Cardinal Health (Albany, NY)
- …throughout the day to address customer 's concerns + Consults with Supervisor or Team Lead on complex and unusual problems + Adhere to business processes to ... hours 8am EST to 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is… more
- Merck (Albany, NY)
- … Experience Management, Customer Feedback Management, Customer Service , Hospital Sales, Interpersonal Relationships, Lead Generation, Market Analysis, ... The VCR is a key member of the local Customer Team that works collaboratively with other...healthcare environment. + Previous sales, account management, consultative, or customer service experience. + Experience developing and… more
- LiveRamp (New York, NY)
- …use case definition, stakeholder management) for large enterprise customers. Our Live/Insights Customer Success Manager team operates on the front lines of ... with Analytics, Sales, Product & Engineering teams.** **Members of the Live/Insights Customer Success Manager team will be responsible for a portfolio… more
- Bridgestone Americas (Newburgh, NY)
- … needs of customers. + Oversee the hiring and training of an effective auto service team . + Ensure high teammate retention. + Maintain compliance with quality ... automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company policies and… more
- Confluent (Albany, NY)
- …interpersonal skills, customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time, project and priority ... takes a certain kind of person to join this team . Those who ask hard questions, give honest feedback,...Streaming Platform. This role is offered to active duty service members who are enrolled in the Skillbridge program… more