- City of New York (New York, NY)
- … service of them all. It's an opportunity to provide impactful support, quality customer service , and help protect the future of New York City for generations ... Senior Engineer will work within the DEM's Building Optimization Team (BOT), under the guidance of the Senior Program...not limited to, the following: 1. Project management | Lead the management of a portfolio of highly technical… more
- TD Bank (New York, NY)
- …of the team , supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of ... scalable compliance risk management function. As part of our team , you'll play a key role in reshaping compliance...**Role Description:** + Supports the US Compliance Risk Assessment lead with managing and facilitating the US Compliance Risk… more
- TD Bank (New York, NY)
- …on the customer at every point of contact. The Fixed Operations team strives to create efficiency, improve client service levels and reduce operational ... + Support MBS desk consisting of heavy interaction with customer accounts and facilitating the allocation of money manager...team , support a positive work environment that promotes service to the business, quality, innovation and teamwork and… more
- TD Bank (New York, NY)
- …management responsibilities. Customer Accountability Understand and support the Bank's Customer Service Strategy. Consider the impact of decisions on the ... its Customers and stakeholders. Provide the highest level of Customer service when dealing with internal partners,...our Customers - WOW at every opportunity. Model quality service delivery at every interaction. Lead and… more
- PagerDuty (Albany, NY)
- …that enable our product and business teams to operate with confidence. + Lead Product Management for the external-facing customer analytics experience, aligning ... environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team , Lead the Business,… more
- Bassett Healthcare (Oneonta, NY)
- …and/or clinical support to ambulatory patient care teams through excellent customer service , attention to detail, and interpersonal skills. Responsible ... is a key role in the patient centered care team . Demonstrates excellence in all patient and customer...degree or higher may be substituted for this requirement Customer service experience, preferred License/ Certification: Medical… more
- Justworks (New York, NY)
- …the service experience. Strategic Planning & Cross-Functional Insights + Lead operational cadence across Customer Success-QBRs, forecast reviews, post-sale ... Lifecycle & Retention Strategy + Define and optimize customer success engagement models, lifecycle journeys, and team...with CRM and CSO platforms (Salesforce/Zendesk required). + SFDC service cloud experience + Proven ability to lead… more
- TD Bank (New York, NY)
- …to all client segments and via all channels + Understands and supports the Banks Customer Service Strategy + Considers the impact of advice and decisions on the ... service excellence' culture through a large and divers team across a large geography + A demonstrated capacity...employees and stakeholders + Provides the highest level of Customer service when dealing with internal partners,… more
- PagerDuty (Albany, NY)
- …Events flow into PagerDuty from production systems, developer tooling, and customer service platforms enabling autonomous event intelligence. Using machine ... with AI & Automation and Incident Management to drive customer outcomes. + Drive the strategy for expanding the...impact (measured by win rates, retention and ARR). + Lead and grow a world-class team of… more
- Sodexo (New York, NY)
- …standards. + **High-Performance Leadership & Culture Building** + Inspire, develop, and lead the management team to achieve operational excellence. + Foster ... satisfaction, and continuous improvement. + **Leadership & Talent Development** + Lead a high-performance team of Senior National Client Executive (Associate… more