- SHI (Albany, NY)
- …hybrid and cloud environments + Drive revenue growth within the professional services team by identifying new opportunities and optimizing service offerings. + ... team initiatives, collaborate with others in decision-making processes, and drive team performance. + Teamwork: Can build and lead multiple teams, fostering… more
- Abbott (New York, NY)
- …with key elements of technical & clinical expertise, training & education, customer service & communication skills. This position collaborates with the ... engagement & participation in subject selection committee calls + Lead customer didactic education sessions for account...Lead pre case planning & debriefing of heart team pre & post procedure and provide ongoing education… more
- Ralliant (Albany, NY)
- …teams and will identify opportunities for growth. They will ensure exceptional customer service , operational excellence, and alignment with organizational growth ... 30% travel is required to support multiple sites, engage with customers, and lead onsite reviews. Key Responsibilities: Leadership & Team Management + Directly… more
- Justworks (New York, NY)
- …successfully onboard new customers. You will be responsible for ensuring high quality customer service and effective onboarding. You should be able to ... Your Success Profile What You Will Work On + Lead a team of managers, supporting and...possible, but no simpler." Qualifications + 5+ years of customer service management experience, in an environment… more
- Qualtrics (New York, NY)
- …and foster trust with financial stakeholders by consistently delivering outstanding service , particularly for large-scale contracts in both customer and ... serving as a thought partner in identifying new opportunities for growth. **Things You'll Do** + Lead a Team of Leaders: Manage a team of North America… more
- Huntington National Bank (New York, NY)
- …directly as a Mortgage Finance Relationship Manager with deep subject matter expertise, prior Team Lead experience strongly preferred + Proven ability to lead ... and provide timely recommendations of potential re-grades when appropriate. Team Development: Expected to lead , motivate, and... customer . Serve as an advocate for the customer and team . In this role, as… more
- Kyndryl (Albany, NY)
- …and enhanced customer satisfaction. **Operational Excellence:** + Achieve individual and team utilization targets + Lead the design of complex engagements ... cloud-based CCaaS adoption and AI/ML integration. + Collaborate with clients to redesign customer journeys and improve service delivery across all touchpoints. +… more
- TD Bank (New York, NY)
- …effectively as a team lead , supporting other members of the team in resolving escalated critical service issues. + Prioritize and manage own workload ... opportunities for infrastructure components. **Project & Change Delivery** + Lead infrastructure designs for upgrades, expansions, and migrations including cloud… more
- Monro Muffler/Brake (Fairport, NY)
- …drive commercial success and deliver on Monro's long-term category vision. This position will lead a team of Category Managers and Analysts to ensure financial, ... family of brands is one of the leading automotive service and tire dealers in the United States. We...in product sourcing, supply chain logistics and inventory replenishment Team Leadership & Development + Lead , develop,… more
- Hilton (New York, NY)
- …integrated into the guest experience\. + Work with partners in EMEA and APAC to lead Team Member education and service execution across our regional teams\. ... develop tools, playbooks, and brand immersion materials to guide property\-level execution and team member education\. + Liase with the Customer & Brand Insights… more