- Amazon (Dallas, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) team . This is a...of SCE, you will be responsible for managing a team to lead the end to end… more
- ServiceNow, Inc. (Austin, TX)
- …proven success in influencing senior technology leaders to drive change in a pre-sales, customer , or delivery focused role. + Successfully lead diverse teams to ... everyone. ServiceNow is seeking Enterprise Architects to join our Team . The Enterprise Architecture Team is part...by leveraging best practice and industry standards to build customer trust and architect best in class solutions. While… more
- Ford Motor Company (Austin, TX)
- …Care Product Management team is looking for a Senior Product Manager to lead a critical customer -facing area: bringing the Vehicle Care experience to life in ... data, customer feedback, and business metrics (eg, feature adoption, service appointment conversion, parts revenue impact) to measure success and inform future… more
- Amazon (Austin, TX)
- Description The mission of the Customer Engagement Technology (CET) team within Customer Service is to create Earth's best customer service ... to predict and resolve customer issues through self- service and automation solutions. The CET AI team...a Principal Product Manager - Technical (PMT) on this team , you will lead the design and… more
- Concentrix (Austin, TX)
- …to a Sales Manager **YOUR QUALIFICATIONS** + 2+ years of experience working in a customer service or sales capacity + Prior success in achievement of personal ... and community support + Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more… more
- Palo Alto Networks (Plano, TX)
- …that will keep Palo Alto Networks at the forefront in the industry. **Your Impact** + Lead daily operations of a team of Technical Support Engineers in line with ... technologies, security and cutting-edge infrastructures + Enterprise support and service delivery experience preferred **The Team ** Our...to our success and mission. As part of this team , you enable customer success by providing… more
- The Hertz Corporation (Dallas, TX)
- The ** Customer Operations Manager** focuses on the front-of-the-house processes, customer service , and maximizing revenue as a leader on the Customer ... **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality...and help solve problems + Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team… more
- Experian (TX)
- … experience + Experience with complex project management. + Experienced in leading customer service and call center operations + Flexible and effective under ... Manager. Responsibilities Customer Experience & Operational Performance + Analyze customer feedback, service levels, call volumes, Indicators, and retention… more
- Palo Alto Networks (Plano, TX)
- …annual performance reviews, providing actionable feedback and mentorship to help team members exceed expectations Technical Oversight and Customer Engagement: ... + Exceptional problem-solving and crisis management skills, focusing on customer advocacy and improving service response and...to our success and mission. As part of this team , you enable customer success by providing… more
- Prime Therapeutics (Austin, TX)
- …tools, and deliverables that emphasize superior experiences + Lead a team to identify, prioritize, and execute customer experience improvements and ... Title** Director, Customer Experience & Omnichannel **Job Description** The Director Customer Experience & Omnichannel leads a team to identify high-impact… more