- The Hertz Corporation (Dallas, TX)
- The ** Customer Operations Manager** focuses on the front-of-the-house processes, customer service , and maximizing revenue as a leader on the Customer ... **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality...and help solve problems + Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team… more
- Experian (TX)
- … experience + Experience with complex project management. + Experienced in leading customer service and call center operations + Flexible and effective under ... Manager. Responsibilities Customer Experience & Operational Performance + Analyze customer feedback, service levels, call volumes, Indicators, and retention… more
- Palo Alto Networks (Plano, TX)
- …annual performance reviews, providing actionable feedback and mentorship to help team members exceed expectations Technical Oversight and Customer Engagement: ... + Exceptional problem-solving and crisis management skills, focusing on customer advocacy and improving service response and...to our success and mission. As part of this team , you enable customer success by providing… more
- Prime Therapeutics (Austin, TX)
- …tools, and deliverables that emphasize superior experiences + Lead a team to identify, prioritize, and execute customer experience improvements and ... Title** Director, Customer Experience & Omnichannel **Job Description** The Director Customer Experience & Omnichannel leads a team to identify high-impact… more
- Amazon (Dallas, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) Public Sector team . This...and managing and coordinating all of the internal and customer stakeholders. Key job responsibilities * Lead … more
- Vistra (Irving, TX)
- …integrating processes related to issue resolution, and consistently delivering superior customer service . **Job Description** **Key Accountabilities** * Take ... actionable insights, utilize findings to close gaps and conduct customer remediation actions. * Lead cross-functional work...years experience in an exempt role in project management, customer service , and/or customer operations… more
- Gulfstream (Dallas, TX)
- …for completion specification changes through the work change request (WCR) process. + Lead the customer in reviewing service provider subscription plans ... delivery of the new aircraft. Collaborates with Completion & Delivery Executive as customer advocate/representative working together as a team for all matters… more
- NRG Energy, Inc. (TX)
- …strategy. This role will work closely with other members of the CX & Insights team , as well as marketing, go-to-market, digital, customer care, operations and IT ... lead NRG in identifying opportunities where market research, customer experience and competitive intelligence can play a role...+ Assist various members of the CX and Insights team with ad hoc analysis and requests. **Requirements** +… more
- Amazon (Dallas, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Experience Transformation to join our Technology & Industry team . This role will focus on helping enterprise customers...and modern data strategies. You will act as the voice-of-the- customer throughout engagements and lead both technical… more
- Merck (Austin, TX)
- … Service , Customer Service Management, Customer Strategy, Health Economics, Immunizations, Interpersonal Relationships, Lead Generation, Managed ... The VCR is a key member of the local Customer Team that works collaboratively with other...healthcare environment. + Previous sales, account management, consultative, or customer service experience. + Experience developing and… more