- Amazon (Arlington, VA)
- …organization to advance agentic AI adoption and implementation best practices. About the team Customer Experience and Business Trends (CXBT) is an organization ... suite of functions dedicated to deeply understanding and improving customer experience, globally. We are a team ...skills. - Ability to rapidly learn new domains to lead domain-specific discussions about processes, metrics and customer… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... tools, models, and insights delivered by Customer Success Managers (CSMs). SAS Customer Success Managers are supported by a team of specialists focused on… more
- Confluent (Richmond, VA)
- …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role...team + Identify and collaborate with the sales team regarding expansion, upsell, and additional service /support… more
- DriveTime (Richmond, VA)
- …OR equivalent experience. + **3+ years of related work experience** such as customer service , sales, or retail industry + **Valid driver's license** and ... to their base pay. + Actively manages sales and customer experience both virtually and in-store, from lead...Makes the Dream Work.** Be part of a winning team and get winning results. Monthly bonus share, sales… more
- Somatus (Mclean, VA)
- …and long-term strategies in support of internal and external goals and lead contracting, reporting, implementation, and service delivery efforts. This position ... growth and development within new and existing clients + Lead the strategy for revenue growth for each client...+ Identify customers' needs and support the business development team to proactively identify solutions to customer … more
- TD Bank (Vienna, VA)
- …related to all aspects of AML and ATF laws. The primary responsibility of the FCRM Customer Exit and Watchlist Management team is to oversee the financial crime ... increased financial crime risk, in compliance with the bank's Customer Exit Standard. The team is also...team , supports a positive work environment that promotes service to the business, quality, innovation, and teamwork and… more
- The Goodyear Tire & Rubber Company (Fredericksburg, VA)
- … Focused, Sales, Revenue, Sales Goals, Customer Advisor, Sales Advisor, Manager, Team Lead , Service Advisor, Service Manager, Automotive Advisor, ... and some holidays + Commitment to following established safety policies and procedures. Customer Service , Upselling, Solutions, Parts Specialist, Customer… more
- Deloitte (Rosslyn, VA)
- …best practices. + Work closely with cross-functional teams, including IT, operations, and customer service , to ensure integration and alignment of systems and ... independent tasks as well as provide technical guidance to team members, as needed. + Lead the...and provide updates on system performance and enhancements. The Team Our Deloitte Customer team … more
- Merck (Richmond, VA)
- … Experience Management, Customer Feedback Management, Customer Service , Hospital Sales, Interpersonal Relationships, Lead Generation, Market Analysis, ... The VCR is a key member of the local Customer Team that works collaboratively with other...healthcare environment. + Previous sales, account management, consultative, or customer service experience. + Experience developing and… more
- Amazon (Arlington, VA)
- …of delivering results in a fast-paced, highly ambiguous work environment About the team Customer Experience and Business Trends (CXBT) is an organization made ... experienced, talented, and highly motivated individual to join our Customer Experience Strategy team in Arlington. As...and identify meaningful insights that help Amazon improve our customer experience - Study Management: lead large… more