- Deloitte (Rosslyn, VA)
- …best practices. + Work closely with cross-functional teams, including IT, operations, and customer service , to ensure integration and alignment of systems and ... independent tasks as well as provide technical guidance to team members, as needed. + Lead the...and provide updates on system performance and enhancements. The Team Our Deloitte Customer team … more
- Merck (Richmond, VA)
- … Experience Management, Customer Feedback Management, Customer Service , Hospital Sales, Interpersonal Relationships, Lead Generation, Market Analysis, ... The VCR is a key member of the local Customer Team that works collaboratively with other...healthcare environment. + Previous sales, account management, consultative, or customer service experience. + Experience developing and… more
- Amazon (Arlington, VA)
- …of delivering results in a fast-paced, highly ambiguous work environment About the team Customer Experience and Business Trends (CXBT) is an organization made ... experienced, talented, and highly motivated individual to join our Customer Experience Strategy team in Arlington. As...and identify meaningful insights that help Amazon improve our customer experience - Study Management: lead large… more
- Confluent (Richmond, VA)
- …interpersonal skills, customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time, project and priority ... takes a certain kind of person to join this team . Those who ask hard questions, give honest feedback,...Streaming Platform. This role is offered to active duty service members who are enrolled in the Skillbridge program… more
- Concentrix (Richmond, VA)
- …or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding ... talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are. **CAREER GROWTH AND PERSONAL… more
- Hilton (Mclean, VA)
- …office in Dallas, TX or Remote\*\*\*_ This is your chance to be part of a Customer Care Team that is revolutionizing human hospitality in a digital world\. As a ... Manager on the Customer Excellence Team , you will strive to...and implement change to improve efficiency + Be project lead coordinating teams and managing deliverables across multiple workstreams… more
- Capital One (Mclean, VA)
- …as they drive business processes and innovation across all corners of the company. The Customer Success team in Enterprise Data is reimagining the customer ... Senior Project Manager, Product Operations - Customer Support Experience **Senior Project Manager, Product Operations...the company. You will be challenged to excel and lead alongside the brightest talent in the industry and… more
- ARAMARK (Charlottesville, VA)
- …lead , motivate, and train a team . + Excellent communication, interpersonal, and customer service skills. + Ability to work in a fast-paced environment and ... Service Supervisor to oversee daily operations and lead a team of food service...be responsible for ensuring high standards of food quality, customer service , and cleanliness, while maintaining efficient… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer… more
- Microsoft Corporation (Arlington, VA)
- …involves partnering with other teams (eg, program managers, software engineers, product, customer service support teams) to prioritize and drive resolutions of ... The Azure Customer Reliability Engineering (CRE) team has...to the customers and leading discussions with stakeholders on customer progression. + ** Lead efforts to improve… more