- Datavant (Richmond, VA)
- …care. By joining Datavant today, you're stepping onto a high-performing, values-driven team . Together, we're rising to the challenge of tackling some of healthcare's ... vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment....focus on end-to-end accelerating value within your portfolio. + Lead with curiosity and dive deep into learning and… more
- Steampunk (Mclean, VA)
- …and real-world testing + Ensure human-centered design principles and consistency across service touchpoint and digital experiences + Lead user research and ... Trust Security Clearance + 10+ years of experience in human centered design, service design, and/or customer experience design, translating user needs into… more
- CACI International (Arlington, VA)
- …with the Army Human Resources Command liaisons while working on sensitive cases. + Lead customer and internal cross- team training sessions and conduct ... champion continuous service improvement initiatives to meet or exceed customer -defined Acceptable Quality Levels of team performance. + Escalate incidents… more
- Elevance Health (Richmond, VA)
- …timely manner. + Researches and analyzes data to address operational challenges and customer service issues. + Provides external and internal customers with ... team meetings, and on an as-needed basis. The ** Customer Care Representative I** is responsible for successfully completing...diploma or equivalent and previous experience in an automated customer service environment; or any combination of… more
- TekSynap (Arlington, VA)
- …desktop systems, operating systems, and diverse technical environments. iv. Excellent customer service orientation and verbal communication skills. Experience ... Windows BitLocker * IBM MaaS360 **Overview** We are seekingClient Service Manager to join our team supporting...in the performance of onsite Support activities, where excellent customer service and professional expertise are required.… more
- Hussmann Corporation (Virginia Beach, VA)
- …stores and cold storage facilities with assistance/direction from a Master or Lead Service Technician. + Responsible for performing prescribed, routine ... self-contained temperature-controlled merchandisers with direction from a Master or Lead Service Technician. + Responsible performing preventative maintenance… more
- SHI (Richmond, VA)
- …management of customer service delivery and ensuring a high level of customer satisfaction. They will provide the team with the support needed to work ... progress and coach the team on managing customer interactions for improved service relationships. +...developing staff training plans to meet department goals. + Lead renewal discussions with customers and manage the renewal… more
- Capital One (Mclean, VA)
- …One's strategic agenda. ES consists of 11 distinct business units, including the Customer Core team , which is responsible for managing the enterprise system ... Compliance Advisor Manager ( Customer Core/Technology) Capital One's technology transformation has presented an exciting opportunity to usher in leading edge,… more
- Capital One (Mclean, VA)
- …+ Identify, prioritize, and launch innovative, merchant focused products that drive revenue and customer value What you'll do: + Lead multiple teams of software ... Price Comparison Customer Experience Product Manager, Shopping (Remote-Eligible) We are...Drop Send Optimization Product Manager to join our growing team in Capital One Shopping. If you have a… more
- GE HealthCare (VA)
- …more efficiently. 7. Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely ... Acts as the primary GEHC Services face to the customer . Responsible for meeting the daily service ...team servicing assigned customers. 6. Partner with the customer and recommend value-added services that will help the… more