- CoreSite (Reston, VA)
- …+ Develop and maintain along with supervisors individual training plans for each employee. + Lead customer meetings to review happenings on site. + Lead root ... + Assist peers with developing teams. + Assist sales, sales engineering, and GM team with customer tours and sales process. + Work with Network Operations… more
- CACI International (Chantilly, VA)
- …* * **The Opportunity:** CACI is seeking an innovative Engineering Operations Manager to lead a team of cross functional and technical professionals to support ... the Air Force (DAF) Enterprise Information Technology as a Service (EITaaS) program. This role is based in Chantilly,...the organizations compute environment. + Partner with IT Leadership team to lead delivery operational metrics. +… more
- Microsoft Corporation (Reston, VA)
- …practices to deliver services in complex cloud environments. + Design and automate service scale features and customer requirements. + Design and implement ... compliance automation. + Be part of and provide technical leadership for a Dev-Ops team that handles and remediates customer issues. + Collaborate across team… more
- Wolters Kluwer (Richmond, VA)
- …(SalesForce.com, Gong.io, Outreach, Quip, etc.) + Work closely with Account Managers and Customer Service to solve billing/ service issues. + Collaborate with ... meetings as required **Skills:** + Leadership: Strong ability to lead and motivate a team . + Strategic...Skills: Proficiency in analyzing sales metrics and data. + Customer Service : Advanced understanding of maintaining … more
- Signet Jewelers (Colonial Heights, VA)
- … customer issues within established parameters and drives a high level of customer service through follow-up and customer outreach Compiles and follows ... ongoing coaching and development in the areas of operations, sales techniques, customer service , product knowledge, inventory control and visual merchandising.… more
- Iron Mountain (Richmond, VA)
- …and monitor/update as the project progresses; including communications both externally to the customer and internally to the project team and executives. + ... ensures reporting and communication is frequent and bi-directional + Ensures high-quality service delivery and customer satisfaction through proactive service… more
- Comcast (Richmond, VA)
- …and for customers. Provide leadership, guidance, coaching and motivation to the retail sales team in order to deliver a superior customer experience and achieve ... our vision to revolutionize industries and our goal to lead the future in media and technology, we want...store leaders and staff within and outside the functional team to create synergies and to ensure processes are… more
- Anywhere Real Estate (Virginia Beach, VA)
- …reviews, fees, and strategic evaluations of trainer and school partners. **INTERNAL/EXTERNAL CUSTOMER SERVICE AND OTHER DUTIES** + Design and build dashboards ... Function:** The Senior Language Network Specialist serves as a team leader for the Language Network Specialist team...externally. + Analyze and act on DLS reports, including customer activity and utilization. + Identify and lead… more
- Truist (Richmond, VA)
- …. Lead the engineering and operation of the enterprise service platform-including **API gateways, developer portals, service catalogs** **,** and ... roadshows, enablement tooling, and feedback loops. **Organizational Leadership** . Hire, lead , and mentor a multidisciplinary team of engineers, architects,… more
- RTX Corporation (Arlington, VA)
- …-facing issues and lead efforts to deliver exceptional customer service experiences-resolving concerns with professionalism, ownership, and urgency ... color team reviews + Oversee the development of high-quality customer briefings, capture strategies, proposals, and related artifacts to ensure alignment with… more