- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Lead business outcomes - ability to articulate accelerated customer outcomes through cloud transformation. - Execution of long-term...facing role may require up to 50% travel to customer sites. About the team Diverse Experiences… more
- CARMAX (Richmond, VA)
- …to current or potential business issues + Provide "win-win" solutions while resolving customer service issues in a positive and professional manner + Experience ... programs. **What you will do - Essential Responsibilities** + Lead a functional team responsible for completion...improvements while maintaining or improving product quality and supplier service levels. + Lead contract negotiations, and… more
- M. C. Dean (Boydton, VA)
- …communication + Decision-making + Teamwork, Team building and collaboration + Customer service orientation + Sharp attention to detail + Strong analytical ... Quality Assurance plan for the assigned business unit and/or service center. **Perform Quality Control tasks to include:** +...**Perform Quality Control tasks to include:** + Incorporate and lead MC Dean's Quality Management System on the assigned… more
- Govini (Arlington, VA)
- …We seek driven, outcome-oriented Engagement Managers to join our client delivery team . Engagement Managers lead Govini projects, setting, directing, and ... help them succeed. You can collaborate cross-functionally and the motivation and drive to lead a team across the finish line. You're passionate about the mission… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description Are you customer obsessed? Does your technical program management start...is seeking a dynamic Senior Technical Program Manager to lead software engineering teams in building internal tools for… more
- EAB (Richmond, VA)
- …product strategy/roadmap and grow the business and its impact. + Production Support: lead the Production support team from a leadership and implementation ... service , impact, and implementation delivery, and renewal/commercial outcomes. + Support team on renewal & service process, strategy & execution, including… more
- Huntington Ingalls Industries (Reston, VA)
- …of program cost, schedule, and performance milestones from inception through completion + Lead PMO and customer engagements -- planning activities, program and ... military and federal agency partners. Meet HII's Mission Technologies Division Our team of more than 7,000 professionals worldwide delivers all-domain expertise and… more
- Tractor Supply Company (Warrenton, VA)
- …detailed recovery and review planogram integrity. + Deliver on our promise of Legendary Customer Service through GURA: + Greet the Customer . + Uncover ... and accurately; and to provide the highest level of customer service . **Disclaimer** _This job description represents...and personal success, which is why we empower our Team Members to lead balanced lives through… more
- Deloitte (Rosslyn, VA)
- Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, ... and commercial strategies, digital products and innovation, marketing, commerce, sales, and service . We are a team of strategists, data scientists, operators,… more
- Coinbase (Richmond, VA)
- …(CX) organization is on a mission to provide the most trusted and value added customer support. Our team is dedicated to eliminating customer pain points, ... empowering our global customer base via self- service and automation, and optimizing customer support...Lead and manage technical programs to improve the customer experience and scale operations. * Establish key results,… more