- BJs Wholesale Club (Woodbridge, VA)
- …Coaches, teaches and develops all frontline team members to ensure excellent member service . The Front End Lead teaches, develops and motivates all team ... monitors staffing and compliance with operational standards. Provides excellent customer service to our Members. Leadership: +...by setting clear expectations, utilizing follow up and accountability. Team Members: + Teach, coach and lead … more
- Amazon (Arlington, VA)
- …business requirements and activities which deliver results * Develop tailored Service Level Agreements (SLA) which reflect government customer requirements ... and underserved communities around the world. The Principal Channel Partner Business Development Lead , will play a pivotal role in defining and selling customer… more
- LEGOLAND (Springfield, VA)
- …role in developing our front-line team members to deliver world-class customer service ** **Key Responsibilities:** Oversee the smooth operation of all ... team ** J **ob Summary:** **The Admission Shift Lead is responsible for assisting the team ... team members are empowered to deliver outstanding customer service including guest recovery as needed.… more
- USAA (Chesapeake, VA)
- …to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the ... where our core values - honesty, integrity, loyalty and service - define how we treat each other and...impactful. **The Opportunity** As a dedicated Business Process Owner Lead , you will lead planning for highly… more
- Paper Source (Alexandria, VA)
- …efficiencies and operational excellence. As a leader, you mentor and support customer service associates (CSAs), developing their expertise to be successful ... - you love selling our products and make the customer experience exceptional by sharing your knowledge with your team and your customers. Your desire to lead … more
- Kellermeyer Bergensons Services (Richmond, VA)
- …industrial setting. + Interact with the client to provide professional and prompt customer service as needed. + Provide direction and task coordination for ... an immediate full-time opportunity to join our Janitorial Services Team as a Janitorial Crew Lead . If...a culture built on respect, opportunity, and pride in service . If this sounds like you, then why wait?… more
- CACI International (Sterling, VA)
- …**General Description** CACI is currently looking for a motivated, career and customer -oriented Value & Performance Management Lead with Agile methodology ... for the program, and using the metrics to ensure service delivery meets customer performance requirements (...Foundation certification **You are good at:** + Leadership and team management skills + Service Level Agreement… more
- The Hertz Corporation (Richmond, VA)
- …continue to transform our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a high-impact function that ... Transformation - Turning Problem Recovery into Loyalty When a customer has a service issue, how we... issue, how we respond defines our brand. You'll lead our end-to-end service recovery approach with… more
- PCSI (Portsmouth, VA)
- **Description** PCSI is looking for a Team Lead on our environmental services team at Naval Medical Center Portsmouth! The Team Lead works closely ... team members and present a professional image to customer and co-workers. Foster exceptional customer service skills. . Other duties as assigned.… more
- CoStar Realty Information, Inc. (Richmond, VA)
- …+ 2 years of call center and/or professional experience. + Proven experience in a lead generation, sales, or customer service role, preferably in the real ... market. **About this role:** The role of the Member Service Lead Qualification Specialist plays a pivotal...and positive attitude, with a commitment to providing exceptional customer service . + Enjoys working independently and… more