- Michaels (Short Pump, VA)
- …shop. Help customers shop and find what they are looking for. Deliver friendly customer service . **Major Activities** + Assist Store Manager in leading and ... Store - Richmond Short Pump, VA Lead and support inventory management and merchandising standards...Special Certifications or technical skills** + Retail merchandising and customer service experience preferred **Physical Requirements** +… more
- General Dynamics Information Technology (Quantico, VA)
- …differentiator. Our work depends on a **ServiceNow Developer** joining our NCIS team . This position is currently pending funding. The **Naval Criminal Investigative ... Service (NCIS)** is an organization of over 2,200 personnel...of ServiceNow Automated Test Framework functionality. + Collaborate with team members to define, analyze, understand and document business… more
- Ensono (Richmond, VA)
- …competitive landscape, future plans **People Management and Leadership** + Manage and lead a team of service -oriented professionals across multiple ... of service levels (SLAs) and drives the service owners/Managers and Team leads to deliver...related field (or equivalent experience). + Proven ability to lead teams in a 24/7, mission-critical environment. + Ability… more
- Confluent (Richmond, VA)
- …role you'll partner with Account Executives to be the key technical advisor in service of the customer . You'll be instrumental in surfacing the customers' stated ... Solutions Engineers to be a key cog within the Customer Success Team that help foster an...use-cases from conception to Go-Live + Execute on and lead Technical Proofs of Concept + Conduct Discovery &… more
- PenFed Credit Union (Mclean, VA)
- …retention + Partner with Operations teams to address pain points and improve customer satisfaction + Lead digital strategy, work with partners to prioritize ... an opportunity to thrive, and be part of a team working to ensure our organization is providing world...working to ensure our organization is providing world class service to our members, employees, and our communities. We… more
- Medtronic (VA)
- …to identify potential sales opportunities. + Collaborate and strategize with local sales team to conduct customer training for mapping and other CA Solutions ... and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected,… more
- TekSynap (Alexandria, VA)
- …status updates and feedback on: + FEMA customer satisfaction. + Internal service performance. + Lead communications to the FEMA workforce and recommend ... improved business solutions and processes based on customer feedback. + Manage and monitor ** Service Level Agreements (SLAs)** and address issues or escalations… more
- PSI Services (Richmond, VA)
- …The Operations Manager in PSI's Licensure team monitors daily client and customer operations to ensure they receive superior service . This role will be ... operations resources, processes, and technology in the Licensure Cosmetology team . This role supports all operations and service...in a timely manner. + Coach, mentor, develop and lead a diverse team of on-site and… more
- SAIC (Chantilly, VA)
- …changes, and potential impacts to existing capabilities + Understand relationship between the customer 's delivery schedules and IT service roadmaps + Perform as ... be able to: + Operate proactively with ability to lead and execute project engagements without direct leadership oversight...key Technical Advisor for articulating service requirement gaps to support customer mission… more
- General Dynamics Information Technology (Fairfax, VA)
- …epics and decompose into user stories. + Verifying completion of requirements with customer and service providers, ensuring expectations are appropriately met. + ... Our work depends on a Business Analyst joining our team remotely to support the Centers for Medicare &...changes to the overall system or network to ensure service to the customer . + Serve as… more