- Amazon (Herndon, VA)
- …that you build based on real-time customer data and demanding service -level agreements. About the team Diverse Experiences Amazon Security values diverse ... team is in the business of building customer trust. We are responsible for scaling AWS's ability...existing systems experience - Experience as a mentor, tech lead or leading an engineering team Preferred… more
- Arrow Exterminators, Inc. (Ashland, VA)
- …answering phones, scheduling services, and managing payment data. This position requires exceptional customer service and is also required to meet daily call ... calls for scheduling, billing, or problem resolution. Minimum Qualifications: + Previous customer service experience, preferred + Excellent telephone skills +… more
- Amazon (Herndon, VA)
- …to protect high security, , resilient, cost-effective Data Center (DC) facilities. You will lead security designs to meet our intelligence customer base and AWS ... solve technical problems. AWS established a specialized group of service teams responsible for the work we are doing...security standards are included in facility designs. You will lead a highly creative and efficient design team… more
- Quality Technology Services, LLC (Ashburn, VA)
- …+ Awareness of when to send customer communication based on impact on the customer . + Identify patterns that could potentially lead to issues and escalate or ... The **Operations Service Center Facilities Support Engineer I (FSE)** will...this position is required by law due to federal customer contracts **PREFERRED QUALIFICATIONS** + Thorough understanding of QTS… more
- Healthcare Services Group, Inc. (Clifton Forge, VA)
- …ensure that food quality standards, inventory levels, food safety guidelines and customer service expectations are met, including following facility menus, ... and expanding focus on training and the development of team members at every level. Our Company Purpose &...have a passion and desire to deliver the highest customer and resident experience every day. What We Offer… more
- EchoStar (Christiansburg, VA)
- …improvements, and drive data-informed decisions + Collaborate cross-functionally to enhance customer service processes and stay current on industry trends ... managing and coaching technical support teams. **Key Responsibilities:** + Lead , mentor, and manage a team of...to meet SLOs and quality standards + Handle escalated customer issues and support team members with… more
- BrightView (Chantilly, VA)
- …tools - BrightPath, Power BI, Leadr, Field Management Systems, Estimating (CPQ). 7. Customer Service , Satisfaction and Jobsite Quality + Ensure that operations ... support excellent customer service and jobsite quality. + Address... customer satisfaction. + Implement processes to improve customer experience. 8. Project Management + Lead … more
- Comcast (Lynchburg, VA)
- …to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation and excellent ... in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career… more
- Iron Mountain (Richmond, VA)
- …customer decision maker(s) to structure business strategy as it relates to customer requirements ( service level expectations, training of IM solutions, FBR ... and SLA as appropriate. May be required to perform customer needs and service analysis, make recommendations...team effectively at all levels of IRM and customer personnel (to include c-level) on a wide range… more
- The Estee Lauder Companies (Richmond, VA)
- …* Manages/leads/influences salon teams in sell-through of products and services, utilizing excellent customer service , and quantifying the team 's ability to ... build and maintain strategic partnerships with customers & COE functions, driving customer satisfaction through superior service and execution. + Knowledge… more