- Screencastify (Chicago, IL)
- …our impact, we're seeking a strategic and energetic Head of Customer Support to lead our critical Customer Support team (Tier 1-2). About this role This ... reactive support and proactive growth. You'll directly manage the Customer Support team and drive alignment with... experience. Why is this role special? + You lead the frontline of customer experience. By… more
- Walgreens (Deerfield, IL)
- …ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful ... Manager and Staff Pharmacist in analyzing and seeking to improve pharmacy financial, customer service and inventory performance data reviewing Rx KPIs with Store… more
- Walgreens (Deerfield, IL)
- …ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful ... Manager and Staff Pharmacist in analyzing and seeking to improve pharmacy financial, customer service and inventory performance data reviewing Rx KPIs with Store… more
- CAI (Springfield, IL)
- …products, and services + May perform other job duties as directed by Team Lead or Service Delivery Leader **What You'll Need** Required: + 6-12 months' ... associates and vendors, and providing the technical support and customer service needed to solve requests. **Job...performance metrics to achieve daily individual work goals and team monthly metrics + Preserve and grow your knowledge… more
- Google (Chicago, IL)
- …partners. As a Head of Customer Engineering (CE), you will lead customer engineering teams and deploy a team of subject matter experts responsible for ... a technical customer -facing role within a professional service or Sales Engineering team . + Experience...Learn more about benefits at Google . **Responsibilities:** + Lead a team of customer … more
- Canon USA & Affiliates (Itasca, IL)
- …- Provides outstanding service to customers calling the dispatch team for service . - Responds to routine customer inquiries via live call or Email as ... and accurate manner. Responsible for providing the best possible customer service to internal as well as...experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission… more
- Walgreens (Deerfield, IL)
- …ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful ... Manager and Staff Pharmacist in analyzing and seeking to improve pharmacy financial, customer service and inventory performance data reviewing Rx KPIs with Store… more
- Wolters Kluwer (Chicago, IL)
- …Law Firms, or Corporations) through verbal and written communications + Provide consultative customer service ; help to determine customer goals, compliance ... your career with a global organization, come join our team ! **Responsibilities:** + Deliver prompt and professional service...customers and customer escalations and work across Customer Service function to complete or resolve… more
- Amazon (Chicago, IL)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Experience Transformation to join our Technology & Industry team . This role will focus on helping enterprise customers...and modern data strategies. You will act as the voice-of-the- customer throughout engagements and lead both technical… more
- NTT America, Inc. (Oak Brook, IL)
- …**Role Responsibilities** + Responsible for directing the Field Service Team to achieve Quality, SLA, and Customer Satisfaction performance results, ... organization, apply now. We are currently seeking a Field Service -Delivery Manager to join our team ...+ Responsible for monitoring SLA Performance, Program Implementations, and Customer Service Improvement (CSI) Programs. The Senior… more