- CAI (Harrisburg, PA)
- …products, and services + May perform other job duties as directed by Team Lead or Service Delivery Leader **What You'll Need** Required: + 6-12 months' ... associates and vendors, and providing the technical support and customer service needed to solve requests. **Job...performance metrics to achieve daily individual work goals and team monthly metrics + Preserve and grow your knowledge… more
- GE HealthCare (Philadelphia, PA)
- …questions. + Share on-call or service call escalation. + Function as Site Leader and is responsible for customer relationship at assigned sites. + Ensure ... as effectively resolving customer relations issues. + Qualified experience in a customer service environment with resulting knowledge of customer account… more
- SAP (Newtown Square, PA)
- …thinking + Very good communication and networking skills + Experience of safeguarding customer relationship. + Strong customer service focus + Very ... an experienced SAP technology professional for the Enhanced Operations Service (EOS) team who should have a...customer first mindset is a must! As a Service Distruption Management Specialist - you are responsible for:… more
- Trek Bikes (Spring House, PA)
- …Then come join us! Job LocationTrek Store Spring House Summary Job Description As Service Manager, you'll be the operations lead for your store's Service ... workflow, staffing of mechanics, and KPIs to ensure every customer has the best experience. You'll be the primary... advisor at the shop, integrating the sales and service experience, while holding your team accountable… more
- Brink's (Harrisburg, PA)
- … Success and Manager, Customer Success your mission is to deliver exceptional customer service while educating the customer on all features and functions ... customer inquiries, resolving issues and complaints, evaluating the customer service lifecycle, and upholding the company's...over 165 years, Brink's has been a trusted global leader in secure logistics and cash and valuables management… more
- Canon USA & Affiliates (Philadelphia, PA)
- …in a relevant field preferred.- Associates degree or equivalent required.- Strong customer service and communication skills are required.- Required to take ... **About the Role** The client Services Supervisor will lead a team of CSR IIIs,...ensures that all printer maintenance activities are performed efficiently, service level agreements (SLAs) are met, and client satisfaction… more
- Confluent (Harrisburg, PA)
- …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role...team + Identify and collaborate with the sales team regarding expansion, upsell, and additional service /support… more
- Canon USA & Affiliates (Philadelphia, PA)
- **About the Role** Are you ready to take your technical support and customer service skills to the next level? Canon USA, Inc.'s Client Services division is ... to managing service requests and providing excellent customer service , you'll play a vital role...account SLA requirements. - Responsible for communicating and training team in changes to workflow or procedure. - Oversees… more
- The Hertz Corporation (Harrisburg, PA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and… more
- DriveTime (Pittsburgh, PA)
- …OR equivalent experience. + **3+ years of related work experience** such as customer service , sales, or retail industry + **Valid driver's license** and ... to their base pay. + Actively manages sales and customer experience both virtually and in-store, from lead...Makes the Dream Work.** Be part of a winning team and get winning results. Monthly bonus share, sales… more