- CAI (Austin, TX)
- …products, and services + May perform other job duties as directed by Team Lead or Service Delivery Leader **What You'll Need** Required: + 6-12 months' ... associates and vendors, and providing the technical support and customer service needed to solve requests. **Job...performance metrics to achieve daily individual work goals and team monthly metrics + Preserve and grow your knowledge… more
- Palo Alto Networks (Plano, TX)
- …annual performance reviews, providing actionable feedback and mentorship to help team members exceed expectations Technical Oversight and Customer Engagement: ... + Exceptional problem-solving and crisis management skills, focusing on customer advocacy and improving service response and...to our success and mission. As part of this team , you enable customer success by providing… more
- Amazon (Dallas, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) Public Sector team . This...and managing and coordinating all of the internal and customer stakeholders. Key job responsibilities * Lead … more
- Carrier (Austin, TX)
- …role is a great fit for you excel at building relationships, have outstanding customer service and love working with cross-functional teams. This is the ideal ... be located in Austin, TX_** Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed...customers + Ability to sell directly to end user customer + Previous experience in selling service … more
- Trek Bikes (Katy, TX)
- …sweet? Then come join us! Job LocationTrek Store Katy Summary Job Description As Service Manager, you'll be the operations lead for your store's Service ... workflow, staffing of mechanics, and KPIs to ensure every customer has the best experience. You'll be the primary... advisor at the shop, integrating the sales and service experience, while holding your team accountable… more
- Carrier (Missouri City, TX)
- …management of accounts receivable + Ensure environmental, health and safety compliance within service team . Provide training to all employees to ensure a safe ... of the Carrier Commercial Service business. The Service Manager will lead field technicians and...customer satisfaction + Meet with customers in the service territory to ensure satisfaction and retention as well… more
- JPMorgan Chase (Plano, TX)
- …location and respecting cultural differences to operate effectively within a distributed team . + ** Customer - Service Focus** : Commitment to ensuring ... decommissioning, data center relocations, and the partial decommissioning of team member hosts, operating system instances (OSIs), databases, web servers,… more
- NRG Energy, Inc. (TX)
- …strategy. This role will work closely with other members of the CX & Insights team , as well as marketing, go-to-market, digital, customer care, operations and IT ... lead NRG in identifying opportunities where market research, customer experience and competitive intelligence can play a role...+ Assist various members of the CX and Insights team with ad hoc analysis and requests. **Requirements** +… more
- The Raymond Corporation (Addison, TX)
- …and customer expectations through collaboration with internal teams. * Lead service improvement initiatives, working with stakeholders to implement best ... provides constructive feedback, and enhances team effectiveness. * Customer -Centric Thinking – Ensures service reliability and client satisfaction… more
- Amazon (Dallas, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Experience Transformation to join our Technology & Industry team . This role will focus on helping enterprise customers...and modern data strategies. You will act as the voice-of-the- customer throughout engagements and lead both technical… more