- Confluent (Sacramento, CA)
- …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a...team + Identify and collaborate with the sales team regarding expansion, upsell, and additional service /support… more
- Crane Aerospace & Electronics (Burbank, CA)
- …supervisor or management **Minimum Qualifications:** + **Experience** : 2-4 years of customer service experience in a manufacturing environment working with ... Aerospace and Electronics** has an exciting opportunity for a ** Customer Account Manager I - Cabin Solutions**... customer claims; Facilitate efficient communication and mediate customer disputes + Contribute positively as a team… more
- Michaels (Fresno, CA)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and ... Team Members + Train, observe, and coach the customer experience team (sales floor and cashier)...the leadership competencies for continued self-development + Serve as Manager on Duty (MOD) + Interacts with others in… more
- ITW (Buena Park, CA)
- …coaching and training on commercial food equipment, procedures, and techniques as well as customer facing skillsets. The Service Manager will also be ... Simplicity, Trust, Respect and Shared Risk. **Job Description** The Service Manager will provide support to the...field service team . Our Field Service Technicians are accountable for customer commercial… more
- Lumen (Sacramento, CA)
- …paid for revenue generating customer support. In addition, the Senior Operations Service Manager is strategic with a focus on overall Operations Service ... as well. The role includes the responsibilities of a Manager of Operations Service Management with the... team which will in turn deliver premiere customer service required to look after our… more
- Palo Alto Networks (Santa Clara, CA)
- …annual performance reviews, providing actionable feedback and mentorship to help team members exceed expectations Technical Oversight and Customer Engagement: ... and leadership teams. Work closely with the Business Operations Manager to ensure seamless service kick-offs +...to our success and mission. As part of this team , you enable customer success by providing… more
- Robert Half Office Team (El Segundo, CA)
- …Partner with technical teams to recommend enhancements to processes and tools for better customer service delivery. Requirements * At least 6 years of experience ... Description We are looking for an experienced Senior Manager of Customer Experience & Loyalty...Customer Experience & Loyalty Operations to join our team on a contract basis in El Segundo, California.… more
- LA Care Health Plan (Los Angeles, CA)
- …may substitute for the supervisory/management experience requirement. Skills Required: Strong customer service and excellent oral and written communication ... Manager , Customer Solution Center Appeals and...regulatory changes. Manages all aspects of running an efficient team , including hiring, supervising, coaching, training, disciplining, and motivating… more
- Cabela's (San Jose, CA)
- …for all customers. + Assists the Boat Manager to staff the Service area with customer oriented associates; participates in interviewing and make ... **_POSITION SUMMARY:_** The Boat Service Manager manages and provides daily...a productive team -oriented work environment. + Resolves customer and associate opportunities with Boat Manager .… more
- SAP (Palo Alto, CA)
- …**SAP Customer Experience (CX)** - Knowledge of e-commerce, sales, customer service , and marketing processes. **SAP Business Transformation Management ... and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and...are early in their career. **Who You'll Become** The Customer Success Manager (CSM) works directly with… more