- SHI (Albany, NY)
- …you need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's Cisco Support ... - all 6,000 of them.** **If you join our team , you'll enjoy:** + **Our commitment to diversity, as...Services & Software business. The Customer Success Manager will work closely with… more
- MTA (New York, NY)
- …+ Develop and maintain team protocols; train staff in transit operations and customer service ; oversee growth and development of team members; and ... Date Posted: Nov 26, 2025 Description POSTING NO. 13848 JOB TITLE: Manager , Customer Communications DEPT/DIV: Service Communications WORK LOCATION:… more
- Michaels (Syracuse, NY)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and ... Team Members + Train, observe, and coach the customer experience team (sales floor and cashier)...the leadership competencies for continued self-development + Serve as Manager on Duty (MOD) + Interacts with others in… more
- WestRock Company (Deer Park, NY)
- … Hours: 8am-5pm Monday-Friday Salary: $50,000-$60,000/yr Opportunity summary: As a Senior Assistant Customer Service , you will represent Smurfit Westrock to the ... customized reports and share data with customers. * Generate customer issues and support the Quality Manager ...High School diploma or GED (Preferred Associate/bachelor\u2019s degree) * Customer service or related work experience in… more
- Amazon (New York, NY)
- …with resources from our partner community, Professional Services, AWS account teams, and Connect service team members to drive customer success. A CSS will ... provide value as we increase retention and expand the customer 's footprint on AWS. The team guides...Key job responsibilities As an Amazon Web Services (AWS) Customer Success Specialist Manager you will be… more
- Microsoft Corporation (New York, NY)
- **Overview** We are looking for a highly motivated and passionate **Senior** ** Customer Success Account Manager (CSAM)** to drive program management for ... who are supporting customer success. The Senior Customer Success Account Manager builds and executes...Team to develop a deep understanding of their customer 's business and technical objectives. The CSAM will set… more
- Coinbase (Albany, NY)
- …expected and fully supported. * * Team *- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team , ... In this role, you'll oversee Coinbase's both custom-built and SaaS-based AI-powered customer self- service and automation capabilities , as well as applications… more
- Intuit (Albany, NY)
- **Overview** Join the Intuit Customer Success team as a Senior Manager of Service Delivery in the Expert Network team . We're looking to grow our ... greatest resource, our people. As a leader on this team , you will be central to delivering a stellar...of onboarding experts. You'll be pivotal in delivering the service experience for our small business and mid-market customers… more
- M&T Bank (Williamsville, NY)
- …level? As the Senior Quality Assurance Manager , you will lead a high-impact team within our Customer Advocacy division, focusing on the most critical and ... bar on quality and help increase quality resolutions in service to customer and managing risk. You'll...**Why Join Us?** You'll be part of a mission-driven team that handles the most critical customer … more
- Veralto (NY)
- …benefits + 401(k) Reporting to the Customer Success Director, the ** Customer Success Manager ** is responsible for engaging, retaining, and enabling our ... customer . This position is part of the Sales team located across the US and Canada and will...setting, and in building programs and processes to effectively service lower size/higher volume segment of the customer… more