- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... will be responsible for managing day-to-day operations, driving performance, and ensuring service excellence across client campaigns. If you thrive in a fast-paced… more
- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... BPO contact center. This leadership role is responsible for ensuring service excellence, operational efficiency, and client satisfaction across multiple campaigns.… more
- Mass Markets (TX)
- …teams and achieving aggressive targets. + Strong understanding of BPO services, customer service , and outsourcing models. + Excellent communication, negotiation, ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... attention to detail, and a passion for delivering outstanding service to clients. This role involves providing expert tax...and turning the knowledge; you gain in training into customer wins. We provide all new employees with world-class… more
- Mass Markets (TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... role is critical in ensuring the highest level of service quality within our call center operations. The ideal...Net Promoter Score (NPS), Average Handling Time (AHT), and Customer Satisfaction Score (CSAT). + Knowledge of BPO processes… more
- Mass Markets (Killeen, TX)
- …including during training + Strong attention to detail and ability to multitask + Customer service mindset with problem-solving skills + Ability to work in a ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- HCA Healthcare (Mckinney, TX)
- …Precautions using personal protective equipment as required. + Excellent communication and customer service skills. + Ability to work with minimal supervision. ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...Technologist Student (Staff Member) who obtains their Non-Certified Radiologic Technician (NCT) license may only perform radiologic procedures under… more
- Mass Markets (TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... is a proactive leader who thrives in a fast-paced, service -oriented environment and brings a strong foundation in accounting...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... value. + Market Expansion:Identify emerging market trends and new service opportunities to expand the company's footprint in the...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... including invoicing, applying manual payments, generating aging reports, and reconciling customer accounts. + Record routine journal entries and bank transactions. +… more