- Vontier (Albany, NY)
- **INTRODUCTION and WHAT YOU WILL DO (Job Responsibilities)** As a Territory Service Manager in our organization, your primary role is to oversee the operational ... client accounts. You will work closely with internal teams to ensure that service level agreements (SLAs) are met and operational metrics, including response time, … more
- NTT DATA North America (Varick, NY)
- …Citrix client + Motivated technician with proven troubleshooting skills + Proven customer service skills - Must be able to effectively communicate with ... Brick, New York (US-NY), United States (US). The Desktop Support Technician will be responsible for performing...with an emphasis on delivering a high level of customer service . _This position will be working… more
- Tennant Company (Syracuse, NY)
- …proper PPE. + Collaborate with internal partners such as sales, customer service , technical assistance, field service support , and other technicians to ... safer and healthier world. With manufacturing, operations and sales, service , and support functions across the globe,...battery, engine-powered and robotic Tennant products. As a Field Service Technician with Tennant, you will diagnose… more
- Tennant Company (Hamburg, NY)
- …proper PPE. * Collaboratewith internal partners such as sales, customer service , technical assistance, field service support , and other technicians ... safer and healthier world. With manufacturing, operations and sales, service , and support functions across the globe,...battery, engine-powered and robotic Tennant products. As a Field Service Technician with Tennant, you will diagnose… more
- GMHC (New York, NY)
- …Skills and Knowledge Required + 2-4 years of experience providing hands-on technical support in a customer -facing role + Demonstrated ability to deliver ... and participation in log audits or security event reporting. Service Desk & Support Tools + Experience...agency-wide events, such as AIDS Walk New York, and support for internal meetings or tech setups… more
- Stark Tech Group (Saratoga Springs, NY)
- …individual with a sense of accountability, resiliency, and a dedication to providing exceptional customer service , we encourage you to get in touch with us. The ... Service Coordinator will be responsible for providing administrative support to the service department. This includes...billing, service agreements, contract renewals, works orders, service reports, and customer accounts. Duties and… more
- Confluent (Albany, NY)
- …+ When necessary, roll up your sleeves and dig in to help address customer issues alongside Confluent Technical Support Engineers and Core Engineering. **What ... United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $220.2K - $258.8K * Offers Equity _At… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... with customer 's enterprise adoption strategy and business goals for respective service domain. - Develop and scale customer success programs through… more
- Justworks (New York, NY)
- …in account management, relationship management, customer success, or a complex customer service environment + Experience in healthcare, HR, or insurance ... Customer Success Manager New York, New York Apply...guidance to customers around Justworks' continually expanding product and service offerings, identifying, qualifying, and facilitating new sales opportunities… more
- PNC (New York, NY)
- …responsibilities: * Partner with cross functional stakeholders (Business, Legal, Risk, Compliance, Tech , Design, etc.) to define Customer Management target state ... 8-10 product managers in the discovery and delivery of customer and employee experiences across our Consumer and SMB...Technology, MIS, Line of Business, Marketing and other internal service partners as well as external stakeholders (including key… more