- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... with customer 's enterprise adoption strategy and business goals for respective service domain. - Develop and scale customer success programs through… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... in managing huge volumes of advertising submissions while maintaining a high customer experience and working at the speed that advertisers demand. We believe… more
- Sprinklr (NY)
- Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management ... (Unified-CXM) platform helps companies deliver human experiences to every customer , every time, across any modern channel. Headquartered in New York City with… more
- Justworks (New York, NY)
- …in account management, relationship management, customer success, or a complex customer service environment + Experience in healthcare, HR, or insurance ... Customer Success Manager New York, New York Apply...guidance to customers around Justworks' continually expanding product and service offerings, identifying, qualifying, and facilitating new sales opportunities… more
- Nestle (New York, NY)
- …You are passionate about and skilled in curating data to deliver excellent customer service and experiences. You have proficiency in creating, qualifying, ... and analyzing chatbot data to provide outstanding AI-based automated customer service . The successful candidate will be...with other members of the COE, cross functional teams, tech suppliers and agencies + Support manager… more
- Amazon (New York, NY)
- …you to scale and focus on high value activities. About the team The Advertiser Support (AdSu) team's vision is to empower self- service Advertisers with the right ... Description Are you a passionate customer advocate who is energized by working with...energized by working with diverse, cross-functional teams? The Advertising Support Products & Services (SP&S) team provides a world-class… more
- Insight Global (New York, NY)
- …the customer with internal teams, including sales, product, marketing, engineering, and customer support to ensure customer satisfaction and resolve any ... able to explain complex technical concepts to non-technical users Having worked in tech consulting or customer management is a bonus Experience working… more
- SUNY Morrisville (Morrisville, NY)
- …common AV and IT issues. + Collaborate with other departments to deliver high-quality tech support tailored to user needs. + Collaboration & Training: + Conduct ... Duties: SUNY Morrisville is seeking a well skilled and customer -focused Audio/Visual Specialist & End-User Support Assistant...issues related to AV systems, computers, networks, and other tech tools. + Offer on-site and remote support… more
- Mirabito Energy Products (Binghamton, NY)
- …the best customer experience possible at all times by utilizing excellent customer service practices including great communication. The HVAC Service ... work and dispatch technicians in an efficient manner utilizing tech matching, skill matching and geographical dispatching best practices...and resolve a variety of issues while practicing excellent customer service . This position requires the … more
- City of New York (New York, NY)
- …of Management & Budget approval for budgeted headcount. **Only permanent Computer Associates ( Tech Support ) will be considered.** COMPUTER ASSOC ( TECH SUPP) ... environment. - Experience in a team-oriented, public sector, collaborative setting. - Customer -focused with a strong service orientation. - Ability to… more