- Truist (Richmond, VA)
- …and alignment to the REL goals. * Foster a culture of accountability, customer service , and continuous improvement. **Compliance and Risk Management** * ... and execute the annual strategic plan, identifying OPEX and transformational opportunities, and support business and tech prioritization. * Manage a portfolio of… more
- Tennant Company (Woodbridge, VA)
- …proper PPE. * Collaborate with internal partners such as sales, customer service , technical assistance, field service support , and other technicians to ... safer and healthier world. With manufacturing, operations and sales, service , and support functions across the globe,...battery, engine-powered and robotic Tennant products. As a Field Service Technician with Tennant, you will diagnose… more
- Confluent (Richmond, VA)
- …+ When necessary, roll up your sleeves and dig in to help address customer issues alongside Confluent Technical Support Engineers and Core Engineering. **What ... United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $220.2K - $258.8K * Offers Equity _At… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... with customer 's enterprise adoption strategy and business goals for respective service domain. - Develop and scale customer success programs through… more
- PNC (VA)
- …responsibilities: * Partner with cross functional stakeholders (Business, Legal, Risk, Compliance, Tech , Design, etc.) to define Customer Engagement target state ... 8-10 product managers in the discovery and delivery of customer and employee experiences across our Consumer and SMB...Technology, MIS, Line of Business, Marketing and other internal service partners as well as external stakeholders (including key… more
- Capital One (Richmond, VA)
- …We are seeking a highly skilled and proactive **Manager, Process Manager** to support our Customer Resiliency, Recoveries Process Management team. This critical ... Manager, Process Management - Customer Resiliency, Recoveries Team (Hybrid) **Do you get...+ Understand and influence across a value stream, including tech , business, product, and operations **What Makes This Role… more
- Deloitte (Mclean, VA)
- …technology services and operations. We partner with CIOs, tech executives, and service owners (HR, IT, Customer , Field Service , Project Portfolio ... a future-ready operating model. Our focus is on NextGen tech , new service models, and meeting the...feedback that keeps solutions consistent, stable, and easy to support . Plus, you'll stay connected to the organization's plans,… more
- TekSynap (Richmond, VA)
- …Administrator **Overview** We are seeking an **IT Support Specialist** to support the Enterprise Service Desk (ESD) with Defense Logistics Agency (DLA). ... Qualifications** **RESPONSIBILITIES** + Diagnosing and resolving problems in response to customer reported incidents. + Planning and analysis of work processes,… more
- Capital One (Richmond, VA)
- Strategic Customer Development Manager, Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager, Northern CA - ... and we have been innovating relentlessly ever since. Today we are a high- tech company, a scientific laboratory, and a nationally recognized brand all in one… more
- Capital One (Richmond, VA)
- Senior Manager, Process Management ( Customer Identity, Step-Up Authentication) **Senior Manager - Process Management (** **_Customer Identity, Step-Up ... the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a… more