- Capital One (Mclean, VA)
- …strategy, policy and valuations use this data to acquire and manage customer accounts while supporting monitoring, governance, and forecasting. The team manages 300+ ... analysts, data scientists, engineers, architects, and business stakeholders to understand the customer needs and provide the right data solutions for them with the… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Development Engineering positions that are based on your preferred location, team, tech stack, domain, language and more. We're hiring across Amazon Stores in… more
- PNC (Chesapeake, VA)
- …successful in this position. **Preferred Skills** Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service , Identifying ... the branch customer base through a variety of proactive sales and service activities. Manages the customer experience by identifying opportunities to improve… more
- Mass Markets (VA)
- …+ High School Diploma + 2-3 years of experience in a call center or customer service environment. + Proven experience in a supervisory or team lead role. ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- Capital One (Mclean, VA)
- …for our business. As a Cyber Senior Manager supporting the Data Protection Service Area, you will be accountable for contributing to and delivering upon the ... into our development teams, translate vision into delivery objectives, provide customer -informed guidance to shape products, and work with cross-functional teams to… more
- GovCIO (Richmond, VA)
- …hiring for a Senior Business Systems Analyst and Developer to support our customer , USPS and their Logistics Tech Services Group. This position is fully ... remote. The Logistics Tech Services (L&V TS) group is positioned to provide...(L&V TS) group is positioned to provide the following support to the USPS business groups within Logistics, Transportation… more
- Mass Markets (VA)
- …inBPO operations management, excellent leadership abilities, and a passion for delivering exceptional customer service . To be considered for this role, you must ... management principles and efficiency optimization. + Deep understanding of customer service principles and best practices. +...we offer a variety of benefits and incentives to support and reward our team members. What You Can… more
- Leidos (Alexandria, VA)
- …for root cause analysis, operational assessment and process improvement initiatives. + Support customer requirements in a 24/7/365 mission environment and be ... periodically + Attend meetings on behalf of team with program leadership, customer leadership, and Microsoft Support representatives to provide status of… more
- Capital One (Mclean, VA)
- …Product (ECP) Strategy team. ECP is responsible for Capital One's digital customer experiences, including its award winning mobile app, its online presence as ... of our most challenging problems relating to the digital customer experience. This role will lead problem solving processes...will lead problem solving processes in partnership with product, tech and business leaders across ECP and Capital One… more
- Capital One (Mclean, VA)
- …quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and ... adoption. **Key Responsibilities:** + Evangelize Platform Modernization: Partner with the Refinery tech team to define a roadmap that makes the data environment more… more
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