- University of Rochester (Rochester, NY)
- …high visibility situations and critical customers using effective negotiating and exemplary customer service skills. + Develops strategies and implements process ... ceilings, crawl spaces, pipe chases and mechanical rooms required + Exceptional customer service skills, including outstanding verbal and written communications… more
- conEdison (New York, NY)
- …solving skills + Strong written and verbal communication skills + Possesses strong technical aptitude + Ability to build strong customer relationships + Well ... of three (3) years full-time work experience or + Associate 's Degree and a minimum of five (5) years...the ServiceNow platform, specifically modules like CMDB, Discovery, and Service Mapping, Required + Demonstrate knowledge in the Common… more
- Greater Southern Tier BOCES (Elmira, NY)
- 1 Full-Time (1.0 FTE), 8-Hour Day, 12-Month Competitive Civil Service Position + Provides recommendations and creates requisitions on behalf of customers to purchase ... hardware and software. + Works with systems personnel establishing user ( customer ) and operations communications procedures. + Maintains & supports local area… more
- Rapid Response (Syracuse, NY)
- …processes and maintaining customer accounts. This position requires a blend of technical skills, customer service expertise, and attention to detail. If ... billing inquiries via phone or email, maintaining a high level of customer service through consistent, professional communication, and escalate complex issues… more
- Oracle (Albany, NY)
- …implementation approach, and workflow design expertise + Author and develop associate -facing content leveraging technical and methodology documentation + Educate ... of Defense, United States Coast Guard, Veterans Affairs and Indian Health Service . The Federal Consulting team is a group of hard-working, knowledgeable, passionate… more
- GE Vernova (NY)
- …Possesses leadership qualities that align with GE Vernova Way. + Background in a customer facing position within a Service environment. + The work environment at ... electrical and/or mechanical support to various customers, GEV field service engineers or 3rd party contractors. + Manage Cx...+ Be the single point of contact for the customer at site (s) and be directly responsible for… more
- Tompkins Community Bank (Ithaca, NY)
- …Service (IRS) compliance knowledge related to products; provide support to sales and customer service personnel; have and maintain an a dvanced level of ... (Administrative, Employer, and Consumer); review and process documents received from Customer Service personnel. The IRA/HSA Administrator works with and… more
- Monroe Community College (Rochester, NY)
- …troubleshooting, provides user training, and documents problems, with a focus on excellent customer service . TYPICAL WORK ACTIVITIES: (All need not be performed ... Location: Rochester, NY Category: Support Staff/Civil Service Posted On: Fri Oct 31 2025 Job...31 2025 Job Description: Job Function: This is a technical support position responsible for assisting with the daily… more
- Zurich NA (Albany, NY)
- …unit. + Listen and understand needs, provide feedback for improvements to processes, customer service or products. + Participate in short-term defined scope ... assigned workload and territory. + Provide timely and accurate service to the insured, agents, and internal business partners...in the training process for new auditors. + Provide technical advice that enables a customer to… more
- Medtronic (Albany, NY)
- …mapping solutions for cardiac and other electrophysiological systems. By blending technical expertise with a passion for improving patient outcomes, you'll have ... other duties may be assigned. + Provide clinical and technical support and training to physicians and staff on...goals within all CAS products. + Develop and cultivate customer relationships resulting in incremental business. + Work in… more