- M. C. Dean (Norfolk, VA)
- …and integrators on new system design + Provide tier II/III support for customer issues reported through the help desk + Proper documentation of system programming ... in this role. + Manage physical security system support to meet service level agreements. + Analyze physical security system performance and recommend improvements.… more
- NANA Regional Corporation (Sterling, VA)
- Cloud Lake Technology an AKIMA Company is looking for an Associate Systems Analyst to join our team supporting one of our current government customers. In this role, ... be a part of an overall Emergency Management (EM) Service Delivery and Service Level Agreement (SLA)...forth by the program. + Documents, coordinates, and troubleshoots technical questions and reported incidents from Emergency Responders that… more
- Zantech (VA)
- …providing complex, mission-focused solutions with a proven track record of outstanding customer performance and high employee satisfaction. We would love to talk ... programming applications. The Software Systems Engineer will provide top-level technical expertise including performing in-depth software systems programming and… more
- Capital One (Mclean, VA)
- …companies across several industries. In this role, you will provide technical leadership for designing and implementing critical technology solutions which span ... Trade-off and impact analysis work for hard to change technical decisions, and manage technical conflict +...and a passion for Architecture, Software Engineering, Technology and Customer Experience + Have an intellectual curiosity and interest… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …administration such as workflow updates, ticket tracking, and reporting. + Deliver excellent customer service in responding to end user support request. + Apply ... cisco and day-to-day operations. This person will support fulfillment of tickets and customer needs within the ServiceNow IT Service Management (ITSM) platform,… more
- Microsoft Corporation (Boydton, VA)
- …incidents. + Has pride and a sense of accountability for the service quality, completeness, and resulting customer experience, displaying accountability and ... prioritizing technician tasks while monitoring Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). This opportunity will allow you to model… more
- Ensono (Richmond, VA)
- …reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up ... of IBM mainframe hardware and software commercialization drivers that determine how service providers define and build solutions for customers. + Lead product… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …key in coordinating and supervising helpdesk operations, driving efficiency and excellence in customer support. Join us to make a significant impact by enhancing our ... Reports, Interfaces, Conversions, Extensions, Forms, and Workflows. -Provide functional, technical , architectural, and compliance support. -Conduct user-based training events,… more
- Siemens (Arlington, VA)
- …driven Senior Electrical Engineering Development Manager who will serve as a technical leader to SGT's ongoing research, development and test engineering (RDT&E) ... a critical role in driving growth and solving customers' most complicated technical issues. As the Senior Electrical Engineering Development Manager, you will… more
- CareFirst (Reston, VA)
- …tools. + Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations ... service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer , including… more