- Microsoft Corporation (Richmond, VA)
- …incidents. + Has pride and a sense of accountability for the service quality, completeness, and resulting customer experience, displaying accountability and ... prioritizing technician tasks while monitoring Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). This opportunity will allow you to model… more
- Howmet Aerospace (Hampton, VA)
- …Profile: The Manufacturing Sales Representative is responsible for a portfolio of customer accounts and maintains and directs key customer activity with ... these accounts. This role directly supports the Hampton facility on all customer matters which could impact customer relations including formulating quoting… more
- Walmart (Virginia Beach, VA)
- …evaluations Develops and directs quality assurance inspections Troubleshoots and provides customer service by communicating with facility users to Assesses ... projects Approves purchases of parts materials equipment and supplies Provides technical assistance and consultation to facilitate purchases Verifies receipt and… more
- CenterWell (Richmond, VA)
- …in highly matrixed healthcare settings. You will serve as the voice of the customer , working across clinical, operational, and technical teams to translate needs ... environment and adjacent technologies. The ideal candidate combines strong business acumen, deep customer empathy, and a proven ability to create measurable value… more
- Serco (Norfolk, VA)
- …across multiple global locations. The FST Manager position would be responsible for technical and maintenance management and oversight of the FST crew of 20+ ... timely completion of all FST crew scheduled and unscheduled maintenance from a technical standpoint. + In support of the Program Manager, be primarily responsible… more
- VCA Animal Hospitals (Toano, VA)
- …skills to continue achieving our goals of delivering excellent patient care and customer service to both our clients and referring veterinarians. The successful ... Skills and Qualifications * 2 to 3 years of customer service and financial budget management experience....priorities. Job Responsibilities * Direct and develop the veterinary, technical and administrative staff towards the goal of quality… more
- Microsoft Corporation (Reston, VA)
- …+ 24x7 On-Call Rotation: Participate in a regular on-call schedule to monitor service health, respond to incidents, and escalate complex issues as needed. + Support ... data changes across product components. + Performance Analysis: Assist in evaluating service performance and identifying areas for deeper analysis under the guidance… more
- Noblis (Virginia Beach, VA)
- …the Project Support Engineer in executing WCP activities + Provide support and technical rationale for coordinating work deferral candidates based on technical ... ship's material condition + Provide input into WCP process improvement for out-of- service (OOS) surface ship availabilities in alignment with CNRMC goals and… more
- Spectrum Comm Inc (Falls Church, VA)
- …assist junior help desk staff, providing guidance on troubleshooting methods and customer service best practices. + Maintain accurate documentation of support ... supervises day-to-day help desk operations, and ensures timely resolution of IT service requests. The position requires both technical expertise and leadership… more
- TekSynap (Springfield, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** This position supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service desk ... The position can execute all tier 1 and 2 service desk tasks and must be able to perform...with team developers and organizational IT staff to provide technical guidance. + Implementing technology and industry best practices.… more