- Amazon (Mountain View, CA)
- …or technical implementer - 3+ years' experience in systems engineering or technical operations support , with some customer -facing responsibilities - 3+ ... operations requirements - Collaborate with Product Managers to define customer technical requirements, helping to advocate for...facilitating customer specific training to ensure the customer support experience is high across the… more
- The Boeing Company (Seal Beach, CA)
- …Boeing Commercial Airplanes (BCA) is seeking a highly motivated and talented **Payloads Service Engineers (Experienced or Senior)** to support our 737 and 787 ... Program (COSP), Safety Related Problem (SRP); As well as Support to BGS Spares, Service Engineering and...as a liaison and coordinates with various engineering and technical disciplines to address customer concerns. +… more
- Amazon (San Diego, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description AWS is known for its customer obsession. Our Professional Services teams are on... stakeholders to understand their requirements, translates them into technical specifications, and develops scalable and secure Generative AI… more
- Amazon (Santa Clara, CA)
- …definition and implementation of customer -focused, AI-driven innovation in Amazon Customer Service globally, leveraging GenAI, ML, and/or NLP to transform ... A day in the life A typical day for an Applied Scientist in the Customer Service science team involves a combination of gaining business know-how and hands-on… more
- Virgin Galactic (Tustin, CA)
- …providing recommendations and insights for future initiatives. + Work with Customer Service , Information Security, and Infrastructure & Operations teams ... be responsible for planning, secure development, integrations, testing and support of the digital customer platform for...ensure seamless, rapid response and resolution of platform related service support cases. + Identify gaps &… more
- The Boeing Company (Seal Beach, CA)
- …and technical disciplines to address customer concerns. + Provides technical , design and informational support for basic production, product support ... and tools + Supports and/or creates and provides basic technical documentation (eg Fleet Team Digest articles, service...+ 3+ years of experience gathering, preparing and analyzing technical data for the development support products… more
- Insight Global (Lake Forest, CA)
- …and process management, project budgets, cost management, resource deployment, technical support , program/project phases, master schedules/project milestones and ... customer program requirements focused on customers' use of our equipment. Support customer personnel by directing ATS functional resources to provide… more
- Merck (Sacramento, CA)
- …Company's vaccines, as well as education and resources. They do this to support customer operational and financial needs such as reimbursement information and ... field or healthcare environment. + Previous sales, account management, consultative, or customer service experience. + Experience developing and executing a plan… more
- Intuit (San Diego, CA)
- …utilization, workload distribution, and capacity planning to optimize efficiency and ensure service quality for high-value accounts. + Customer Progress & Value ... friction points within the implementation journey, leveraging insights derived from customer feedback, support tickets, and internal process analyses. +… more
- Verint Systems, Inc. (Sacramento, CA)
- … Specialist is passionate about fixing problems and providing above and beyond type of customer service . They have a high sense of urgency matched with the ... inquiry. **Principal Duties and Essential Responsibilities:** + Assist customers with assigned technical support issues that are reported via telephone, web, and… more