- Amazon (Sunnyvale, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... data, and making critical product decisions. The role focuses on solving customer problems while balancing technical feasibility and business value. Key… more
- Northrop Grumman (Redondo Beach, CA)
- …Roles and responsibilities include, but are not limited to: + Provides technical support for computers and associated networks. + Installs, troubleshoots, ... support third party applications. + Provide any technical support above and beyond the Tier1/2...appropriately escalate issues and roadblocks to leadership. + Superior customer service and service delivery.… more
- Amazon (San Diego, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Seller External Relations is seeking an experienced, entrepreneurial, high-judgment, results-oriented, Customer Success Manager for a dynamic role that will work… more
- ATS Automation (Los Angeles, CA)
- …personnel, including customer service , supply chain, operations, and technical support to achieve performance objectives and meet partner expectations. + ... managers and sales reps to ensure adequate field presence and support with customer -facing activities. Specific goals and metrics will be developed in… more
- ServiceNow, Inc. (Santa Clara, CA)
- …industry. + Excellent written and oral communication skills + Experience dealing with technical support teams + Fundamental understanding of ITSM in enterprise ... to mental health resources that offer coaching and 24/7 support , to family support resources and parental...fast paced environment to minimize problem impact on the customer within a global model + Broad technical… more
- Naval Sea Systems Command (Port Hueneme, CA)
- …multiple In- Service Engineering and logistics disciplines, executing and administering technical programs and functions with the support of the Department, ... experience must demonstrate the following: as a professional Engineer evaluating in- service engineering customer requirements to manage project tasks and… more
- Amazon (San Francisco, CA)
- …NSE, you will: - Serve as an expert on networking, fleet monitoring, and customer support practices. - Handle complex network issues, serving as the escalation ... across the organization, acting as the Voice of the Customer when making technical recommendations - Investigate...respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state,… more
- ManageCasa Inc. (San Francisco, CA)
- …and experience managing a support team in a SaaS environment. Key Responsibilities Customer Support Leadership + Oversee daily operations of the support ... Support Manager to lead and manage our support team, ensuring our customers receive exceptional service...Qualifications Experience + 5+ years of experience in a customer support role, with 2+ years in… more
- CompuCom (Sacramento, CA)
- …users + Develops, documents, and implements standard operating procedures and customer service guidelines relating to remote IT support + Provide support ... to focus on what matters most, we employ a customer -centric, hard-working, and talented group of people that Act...They are the first point of contact for all service requests needing support for technical… more
- Meta (Menlo Park, CA)
- …and service delivery for the executive population 16. Demonstrated advanced technical support expertise across broad hardware platforms and operating systems ... Google ZeroTouch) in a corporate environment 21. Demonstrated expertise in managing technical support for high-profile global events and residential systems,… more