- Palo Alto Networks (Santa Clara, CA)
- …review. As part of the Prisma SDWAN support team, you will serve our customer base by providing technical support , by answering incoming support ... enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical ...of network security experience along with strong communication and customer service skills + In depth, hands… more
- Amazon (San Diego, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Amazon Q Business features and capabilities * Translate product capabilities into service offerings, delivery methodologies, and technical solutions that address… more
- IBM (San Jose, CA)
- …of support teams * Manage the hiring, development, and retention of technical support engineers and enhance their technical , communication, and business ... team and individual basis. * Must exhibit an effective customer service attitude and be able to...and Networking skills navigation and tools * Experience managing technical support operations in a distributed environment… more
- Rogers Corporation (Sacramento, CA)
- … customer support experience. Working with sales, customer service , and quality departments, this position utilizes technical acumen and interpersonal ... Technical Service Engineer Location: Remote, US...to 50% travel required. **Essential Functions:** + Provide timely technical support and troubleshooting guidance to help… more
- Intuit (Mountain View, CA)
- …problems for our senior leadership team? Intuit is looking for a dynamic and customer -focused Executive Technical Support Staff Analyst 4 for C-Suite ... a challenge for you! The role of the Executive Technical Support Staff Analyst 4 - Executive...keeping key stakeholders informed + Must possess proven excellent customer service skills and the ability to… more
- JBT Corporation (Madera, CA)
- …relationships with our customers. Understand customer needs and provide tailored technical service solutions. Collaborate with our teams to ensure effective ... relationships with our customers. Understand customer needs and provide tailored technical service solutions. Collaborate with our teams to ensure effective… more
- Amazon (Mountain View, CA)
- …Data, and more gain the best value and service from AWS? At AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our ... role, but rather an opportunity to be the principal technical advisor and 'voice of the customer '...respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state,… more
- Palo Alto Networks (Santa Clara, CA)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... software and hardware quality per release cycle + Author Technical Support Bulletins and technical ...problems, with a pointed focus of providing the best customer support in the industry. We're a… more
- Google (Sunnyvale, CA)
- …modeling, trend analysis, statistics, forecasting, or business insights. + Experience in customer service with a focus on experience, process improvement, and ... experience in program management. + Experience with cloud technologies or technical infrastructure. + Experience supporting customers in capacity planning or… more
- ServiceNow, Inc. (Santa Clara, CA)
- …or exploring AI's potential impact on the function or industry. + 4+ years customer facing technical support experience + Ability to troubleshoot difficult ... A successful candidate will be committed to providing amazing customer support experiences, using skills that include...technical problems + Personal commitment to quality and customer service FD21 For positions in this… more