- Palo Alto Networks (Santa Clara, CA)
- …assistance as needed (often, in high-pressure situations). **Your Impact** + Provide Technical Support to customers and partners + Provide configurations, ... + Provide fault isolation and root cause analysis for technical issues + Publish Technical Support...problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure**… more
- Palo Alto Networks (Santa Clara, CA)
- …pressure situations). **Your Impact** + Work with US Government customers to provide Technical Support of complex architectures and network issues. + Provide ... and facilitate communication between customers, account teams, and engineering. + Publish Technical Support Bulletins and other technical documentation in… more
- IBM (San Francisco, CA)
- …to achieve customer satisfaction. Basic Qualifications: - 3+ years of technical support , system implementation/administration experience - 4 year degree in ... of our SaaS solutions. Reporting to the Manager of Technical Support , this individual will work closely...this individual will work closely with our customers and Customer Success Managers to provide break-fix support ,… more
- AGCO Corporation (CA)
- …and has a strong appreciation of the customer 's needs and expectations. The Technical Support Field Manager will be the eyes and ears in the field ... Technical Support Field Manager, NA West...position will have frequent and significant interaction with dealer service managers and technicians. Theobjectiveis to positivelyimpact onproduct reliability,… more
- Amazon (Santa Clara, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... implement proof-of-concept solutions using advanced cloud AI services - Enable Customer Success: Support customers in implementing business-critical AI features,… more
- Palo Alto Networks (Santa Clara, CA)
- …As part of the global Cortex XSOAR support team, you will serve our customer base providing technical support , by answering incoming support ... Firewalls, Endpoint prevention, SIEM, Vulnerability management tools + Excellent customer service skills + Previous experience in... skills + Previous experience in at least one customer -facing technical support position as… more
- IBM (San Jose, CA)
- **Introduction** The IBM Technical Support team is adding a support engineer with a background in Linux storage system administration and/or Kubernetes to ... remote position. In this role, you will deliver outstanding customer support experience for our Ceph and...Ceph and Open Shift Data Foundation products by providing technical support and sustaining engineering services to… more
- CompuCom (Sacramento, CA)
- …of Level 1 & Level 2 services and support to clients while ensuring service levels are achieved and customer expectations are met or exceeded. + Responsible ... and Have Fun Doing It! We're looking for a Technical Support Manager to join our team....schedule and provide backup support . + Maintain Customer Satisfaction by successfully managing all service … more
- RELX INC (Sacramento, CA)
- …the ability to quickly learn an array of computer software. + 2+ years experience in customer technical support Working for you: + We know that your ... at the link below, https://risk.lexisnexis.com About our Team: The Customer Support Teams' primary focus is to...work with a global team in a fast growing technical field? The Technical Support … more
- Centene Corporation (Sacramento, CA)
- …Sacramento, CA - 5 days a week **Position Purpose:** Provides on-site and remote technical support to end users and site IT infrastructure (including network, ... computers and workstations on the network. Acts as a technical resource for other Support Specialists. +...related to network and voice **Soft Skills:** + Demonstrated customer service skills + Beginner - Demonstrated… more