- Deloitte (Tallahassee, FL)
- …best practices. + Work closely with cross-functional teams, including IT, operations, and customer service , to ensure integration and alignment of systems and ... call flows, queues, and reporting dashboards to optimize performance. + Provide ongoing support to contact center staff, addressing technical issues and ensuring… more
- Eaton Corporation (Tallahassee, FL)
- …of pricing models, quotation tools, and processes to improve proposal efficiency and customer service . * Visit job sites with Eaton field service ... team members while also seeking learning opportunities from peers. * Deliver exceptional customer service to all stakeholders; commit extra time as needed to… more
- The ODP Corporation (Boca Raton, FL)
- …Collaboration & Tool Development: + Partner with sales, technology, analytics, and customer support teams to design and implement scalable solutions, tools, ... customer operations and experience. This role will focus on optimizing service delivery, improving operational processes, and driving customer satisfaction… more
- Robert Half The Creative Group (Orlando, FL)
- …product releases. + Create training resources for operational teams to support customer service excellence. Technical Leadership & Innovation + Stay ... for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the… more
- American Express (Sunrise, FL)
- …American Express. **Role & Responsibilities:** Utilizing your skills, experience and passion for customer service to help propel your team and its business ... listening, consultative relationship building, resourcefulness and problem-solving skills + Customer service and consultative sales environment experience… more
- Cummins Inc. (Orlando, FL)
- …address complex customer complaints, escalating to higher levels of support when necessary. Identifies additional service opportunities to share with ... the organization's goals. Service Documentation - Creates and verifies customer , equipment and technical information; captures specific data using required… more
- GE HealthCare (FL)
- …healthier world. **Job Description** **Essential Responsibilities:** * Key linkage between Region technical performance and USCAN Technical Support . * ... Service Engineer is expected to demonstrate both technical & functional leadership in their modality while keeping...to proactive, system-generated alerts. * Provide feedback on remote technical support to customers. * Drive dependence… more
- Verint Systems, Inc. (Tallahassee, FL)
- … Specialist is passionate about fixing problems and providing above and beyond type of customer service . They have a high sense of urgency matched with the ... inquiry. **Principal Duties and Essential Responsibilities:** + Assist customers with assigned technical support issues that are reported via telephone, web, and… more
- Corcentric (FL)
- … customer onboarding, consultative guidance, change management, product training, technical support , and assigned account management activities. + Cultivate ... empathetic ear. + Coordinate with the product, delivery, and support teams to meet customer needs related...and experience. + Approximately 4+ years' experience in a Software-as-a- Service (SaaS) environment working in Customer Success… more
- Coinbase (Tallahassee, FL)
- …for our highest value customers. * Minimum of 1 year of relevant experience in a customer service or support role in a fast paced environment including ... You will be responsible for providing best in class customer support , handling customers proactively to mitigate...in financial services, ideally in payments, trading operations or technical support . * High level of proficiency… more