- Convey Health Solutions (Fort Lauderdale, FL)
- …Enterprise IT Support teams to ensure timely, effective, and customer -focused service delivery. + Conduct performance evaluations, manage hiring and ... level management, as well as data protection activities. The Enterprise IT Support Manager oversees service request and incident ticket systems, infrastructure… more
- Cengage Group (Jacksonville, FL)
- …feedback from customers to drive product enhancements, marketing initiatives, and customer support improvements. + **Performance measurement and reporting:** ... and development** **:** Staffs and drives a successful culture and customer -centric team. Implements change successfully through preparing team, being clear,… more
- V2X (Miramar, FL)
- …assets. + Provide technical recommendations and advice to the government customer in support of defining and prioritizing requirements for system upgrades, ... the government Program Office and Fleet users while providing technical support on site. + Provide system-specific...a user standpoint, and to follow-up as required. + Customer service oriented, detail focused, pro-active behavior,… more
- Confluent (Tallahassee, FL)
- …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role...with the sales team regarding expansion, upsell, and additional service / support opportunities within accounts + Guide adoption… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …smartphones and other mobile devices + Demonstrate the highest possible standards of customer support and produce maximum customer satisfaction + Strong ... **General Summary** Provides remote Tier 1 technical end user support to an...however not required. **Other Job Specific Skills** + Excellent customer service skills. + Excellent communication and… more
- Trane Technologies (Maitland, FL)
- …customer . Processes within that oversight include working with sales to provide timely service agreement pricing to customer support of sales through ... and technical product training programs available. Develop employee skill levels, including customer service , process and technical skills to the highest… more
- Robert Half Technology (Jacksonville, FL)
- …are looking for a dedicated Help Desk Technician to provide exceptional technical support and customer service for end-users in Jacksonville, Florida. As ... and a proactive approach to problem-solving. Key Responsibilities + Provide timely technical support for software, hardware, and network-related issues. +… more
- Cushman & Wakefield (Tampa, FL)
- … for local and remote offices. + Responsible conference room technology health checks, technical support , and training. + Tech/Genius Bar support (when ... 3rd line support per guidelines established to support Service Level Agreements. + Participate in...education and experience. + Excellent Soft Skills including: + Customer service , including written and verbal communication.… more
- Burroughs (Tampa, FL)
- …nationwide field service organization combined with remote managed services, technical support , help desk, program management and hardware solutions; ... Service Technicians in your area to help service and support our customers' cash automation...devices. Successful candidates will possess impeccable personal integrity, excellent customer service skills, technical aptitude,… more
- Xerox (Tallahassee, FL)
- …success in the following categories: + Comprehensive understanding of our company and customer service culture + Clear expectations in reference of call load, ... to support your territory + Actively and correctly completing service calls independently. **Additional Benefits:** + Substantial growth opportunities for future… more