- Deloitte (Miami, FL)
- …best practices. + Work closely with cross-functional teams, including IT, operations, and customer service , to ensure integration and alignment of systems and ... call flows, queues, and reporting dashboards to optimize performance. + Provide ongoing support to contact center staff, addressing technical issues and ensuring… more
- Concentrix (Tallahassee, FL)
- …Skills:** + Strong problem-solving and analytical skills. + Excellent communication and customer service abilities. + Ability to work independently and within ... journey towards greater opportunities and brighter futures. We are looking for ** Customer Engineers** to provide technical leadership to Microsoft Premier… more
- Verint Systems, Inc. (Tallahassee, FL)
- … Specialist is passionate about fixing problems and providing above and beyond type of customer service . They have a high sense of urgency matched with the ... inquiry. **Principal Duties and Essential Responsibilities:** + Assist customers with assigned technical support issues that are reported via telephone, web, and… more
- American Express (Sunrise, FL)
- …make an impact in this role? + Utilizing your skills, experience and passion for customer service to help propel your team and its business partners to success. ... listening, consultative relationship building, resourcefulness and problem-solving skills + Customer service and consultative sales environment experience… more
- Textron (FL)
- …sales organization and Textron service center organization with prospect and customer contacts, providing technical support as necessary\. + Represent ... degree required\. + Minimum 5 years of aircraft structural repair, customer support , or relative aircraft maintenance experience required\. _Preferred:_ +… more
- Sprinklr (FL)
- Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management ... (Unified-CXM) platform helps companies deliver human experiences to every customer , every time, across any modern channel. Headquartered in New York City with… more
- Wolters Kluwer (Tampa, FL)
- …+ ** Technical Proficiency:** Intermediate proficiency with CRM and other customer support software. + **Analytical Skills** **:** Use basic data ... **Project Manager** ), you will build upon your initial customer service experience to manage more integrated... experience to manage more integrated aspects of the customer lifecycle. You will support various post-sales… more
- American Express (Sunrise, FL)
- …rewarding work performed with integrity, utilizing your skills, experience, and passion for customer service to help propel your team and its business partners ... listening, consultative relationship building, resourcefulness and problem-solving skills + Customer service and consultative sales environment experience… more
- GE HealthCare (FL)
- …healthier world. **Job Description** **Essential Responsibilities:** * Key linkage between Region technical performance and USCAN Technical Support . * ... Service Engineer is expected to demonstrate both technical & functional leadership in their modality while keeping...to proactive, system-generated alerts. * Provide feedback on remote technical support to customers. * Drive dependence… more
- NBC Universal (Orlando, FL)
- …Development Team + Other duties as assigned Basic Requirements + 2+ years of customer service experience + Proven ability to communicate (spoken and written) ... Bravo, USA Network, and Peacock, our premium ad-supported streaming service . We produce and distribute premier filmed entertainment and...one team to innovate and deliver what's Next. The Customer Coach will respond to inbound customer … more