- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …smartphones and other mobile devices + Demonstrate the highest possible standards of customer support and produce maximum customer satisfaction + Strong ... **General Summary** Provides remote Tier 1 technical end user support to an...however not required. **Other Job Specific Skills** + Excellent customer service skills. + Excellent communication and… more
- Siemens (Jacksonville, FL)
- …have the ability to demonstrate financial expertise - estimating and selling technical service agreements and retrofit projects effectively and independently. ... a key differentiator. Collaborate with operations and internal teams to deliver excellent customer outcomes. Work with your internal sales support to enable you… more
- Confluent (Tallahassee, FL)
- …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role...with the sales team regarding expansion, upsell, and additional service / support opportunities within accounts + Guide adoption… more
- Trax USA Corp. (Miami, FL)
- …training, resolving technical and software problems and delivering excellent customer service . Trax is a highly collaborative environment where Product ... research and resolve technical and software problems + Track and monitor customer issues to ensure a timely response and resolution + Liaison with our… more
- Xerox (Gainesville, FL)
- …success in the following categories: + Comprehensive understanding of our company and customer service culture + Clear expectations in reference to call load, ... . We're an industry leader that's rapidly growing our Technical Services division and have an immediate need for...our clients. Manage call resolve issues in accordance with customer 's Service Level Agreement (SLA) in order… more
- Community Health Systems (Sarasota, FL)
- …I serves as the first point of contact for end users seeking technical support for hardware, software, network, and system-related issues. This role ... education. + Maintains a high level of professionalism and customer service while interacting with end users....GED + **Experience:** 0-2 years of experience in a customer support , help desk, or IT … more
- Lumen (Tallahassee, FL)
- …in the CRM system. * Collaboration: Work closely with sales, product, CS peer partners, service delivery, and support teams to ensure a unified approach to ... + Technical Proficiency: Comfortable using CRM systems and other customer management tools. + Working knowledge of MS Office suite. **Compensation** This… more
- L3Harris (Palm Bay, FL)
- …including cleanliness, functionality, and readiness for meetings. + Provide on-site technical support for conference room equipment, including audio-visual ... with discretion and professionalism. + Provide dedicated, high-priority IT support to executive and VIP staff, addressing technical...and acting upon SLA's and metrics data to ensure customer service and customer satisfaction… more
- Canon USA & Affiliates (Miami, FL)
- …maximize the scope of our technology, world class service , and human capabilities to support this goal - Use technical and industry expertise to support ... on product launches, marketing collateral, events, and other special projects - Assess technical support requirements for the industry and develop / schedule… more
- Burroughs (Orlando, FL)
- …nationwide field service organization combined with remote managed services, technical support , help desk, program management and hardware solutions; ... Service Technicians in your area to help service and support our customers' cash automation...devices. Successful candidates will possess impeccable personal integrity, excellent customer service skills, technical aptitude,… more