- Antech Diagnostics (New York, NY)
- …and are consistent throughout the SDx division. This individual will bring deep technical expertise in cloud security, API security, threat modeling, and design of ... reusable security reference architecture patterns to support scalable and resilient systems. **Key Responsibilities:** + Define, design, and maintain… more
- NYU Rory Meyers College of Nursing (New York, NY)
- …Assistant Director, Data Management and Strategy will provide analytical, operational, and technical support for UDAR's various data points. Ensure data ... databases and applications to improve system efficiency, database performance, and customer service . Perform data validation, cleansing, and import activities.… more
- City of New York (New York, NY)
- …the phone and in person - AD and E-mail account creations, modifications, etc. Customer Service : - Explaining technical concepts to staff in ... mobile devices - Upgrading agency iPhones/iPads and performing software updates Technical Support : - Identifying hardware and software solutions -… more
- Latham, The Pool Company (Latham, NY)
- …and/or Warranty modules) + Strong understanding of sales processes, warranty claims, service contracts, and customer engagement workflows + Familiarity with IFS ... rules, pricing logic, and data flows . Provide documentation, training, and ongoing support to end-users and internal stakeholders . Monitor CPQ system usage and… more
- Amazon (New York, NY)
- …of missions, from securely communicating with office-based employees to providing service members at the tactical edge with encrypted communications. Enterprise ... secure communication applications for desktop/web/mobile platforms, focusing on both technical excellence and professional growth. Drive technical innovation… more
- DoorDash (New York, NY)
- …you + Have 3+ years of experience in access management, provisioning, or technical support in a fast-paced, global environment. + Possess in-depth knowledge ... the best support for Dashers, Consumers and Merchants to maximize Customer retention while minimizing cost. We achieve this by creating feedback mechanisms and… more
- New Era LLC (Buffalo, NY)
- …+ Experience working with Zendesk or comparable service ticket tools + Superior customer service skills + Strong desire to assist the team and share ... servers, switches, routers, and firewalls + Assist the IT Service Operation team acting as tier 3 support...as escalating tickets with vendors + Act as the technical systems resource on cross-functional projects and provide recommendations… more
- MTA (New York, NY)
- …Metro-North Railroad strives to provide a safe and reliable commute, excellent customer service , and rewarding opportunities to its employees. Position ... of New York City, Grand Central Terminal. We provide service to over 86.5 million customers traveling in and...medical protocols. Inspect and maintain equipment and facilities in support of these tasks. + Create/maintain accurate and detailed… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners… more
- Deloitte (New York, NY)
- …Profitability, Costing & Allocations Experience: + 4+ years of technical or advisory-related experience in profitability reporting, product/ service ... CIOs, and other key executives, providing strategic advice and implementing as-a- service solutions. We focus on enhancing finance operations and developing… more