- Amazon (New York, NY)
- …and monitoring - Provide feedback to AWS service teams on customer needs and technical requirements - Document and share observability implementation ... - Configure and integrate AWS observability services with existing customer tool - Apply technical expertise in...respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state,… more
- LiveRamp (New York, NY)
- …OR experience in customer -facing roles, such as Implementation, Project Management, Customer success and/or Customer Support roles within a growing ... stakeholders and key partners. + Lead technology implementations, working with technical teams on the customer -side to establish data connections with… more
- Ricoh Americas Corporation (Albany, NY)
- …Must Have:** + High School Diploma (or equivalent) with a passion for technical support and customer service excellence. + Prior experience in IT Help ... Nice to Have:** + Additional education beyond high school diploma, further enhancing technical expertise and customer service skills. + Demonstrated… more
- Cayuse Holdings (Albany, NY)
- …(5) years of experience in computer systems, customer support or IT support . + Experience with ServiceNow IT Service Management System. + Customer ... Remote (8am-5pm EST) **_SALARY:_** $15.00-$17.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions… more
- Owens & Minor (Albany, NY)
- … to Technology Directors in sales geography. May independently perform Technology-related service support at assigned accounts. Ensures that hospitals and ... and is comprised of 17,000+ global teammates. We operate within distribution, production, customer service , and sales facilities located across the Asia Pacific… more
- Merck (Albany, NY)
- …Company's vaccines, as well as education and resources. They do this to support customer operational and financial needs such as reimbursement information and ... field or healthcare environment. + Previous sales, account management, consultative, or customer service experience. + Experience developing and executing a plan… more
- Ricoh Americas Corporation (Westbury, NY)
- …and ensuring overall high level of customer satisfaction with the service performed. . Provides technical assistance to less experienced technicians. . ... locations usually within a specific geographic area. A Technology Service Support Rep is capable of handling...and level of experience. . Manages territory, inventory, and customer relationships. . Demonstrates excellent technical and… more
- University of Rochester (Brighton, NY)
- …all functions. Provides remote and hands-on support for clients with excellent customer service skills. Provides consulting and technology support for ... Full time Scheduled Weekly Hours: 40 Department: 900084 ISD Customer Service Business Work Shift: UR -...for IT teams and customers when needed. + Provides technical support to employees and users related… more
- MongoDB (New York, NY)
- …but not limited to ( Technical Account Managers [TAM], Named Technical Support Engineers [NTSE], Resident Consulting Engineers [RCE]), Project Managers. ... forward Stakeholder Management + Cultivate and maintain trusted relationships with customer stakeholders, including executives and technical leads + Effectively… more
- Shape Technologies Group (New York, NY)
- …more. **Job Description:** To provide a highly professional level of technical support to customers in conjunction with the service of Flow International ... **ESSENTIAL DUTIES AND RESPONSIBILITIES** + Deliver on-site and remote technical support for the operation, diagnosis, and...specifications, and technical references. + Assist the customer service team in identifying parts and… more