- Mount Sinai Health System (New York, NY)
- …education and work experience. **Other strongly preferred:** + Experience in customer support , account coordination, or patient/provider engagement in healthcare ... processes, including scheduling, referrals, and care coordination. **Key Competencies** + Customer support & relationship management + Communication &… more
- Ricoh Americas Corporation (Buffalo, NY)
- …Responds to customer requests, service requests, and device alerts, providing technical support and training with a focus on customer service ... service calls and requests using RICOH OFSC and customer systems (when applicable). + Utilize support ...technical training on new equipment as assigned. + Support inventory and implementation efforts. + Complete all required… more
- MKS Instruments Inc (Rochester, NY)
- A Day in Your Life at MKS: As a Service Support Technician II at MKS Instruments, you will partner with service team to evaluate and repair RF Generators. In ... this role, you will report to the Service Supervisor. This position is available on a 1st...and systems failures. + Determines cost-effective resolution to minimize customer downtime. + Troubleshoot RF generator boards to component… more
- Synchrony (New York, NY)
- …with Digital Asset Management solutions. + 1+ years' experience working with Customer data platforms solutions. + 4+ years' managing high availability technology ... hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to...If you need special accommodations, please call our Career Support Line so that we can discuss your specific… more
- Amazon (New York, NY)
- …'s cloud journey coach and voice of customer within AWS, evangelizing customer needs to AWS leadership, account teams, service and engineering teams. You ... of AWS and establish an education strategy to up-skill technical and non- technical roles across the customer 's organization. CSMs are customer advocates,… more
- GE Vernova (NY)
- …price, and time and material program management, and interact with members of the customer service , parts and transactional services, field service , repair ... What impact you'll make? Responsible for the profitability and customer satisfaction for assigned contracts and customer ...growth + Establish contact to provide on-going Gas Turbine technical and business support to assigned customers… more
- Ricoh Americas Corporation (Potsdam, NY)
- …and ensuring overall high level of customer satisfaction with the service performed. . Provides technical assistance to less experienced technicians. . ... locations usually within a specific geographic area. A Technology Service Support Rep is capable of handling...and level of experience. . Manages territory, inventory, and customer relationships. . Demonstrates excellent technical and… more
- GE Vernova (NY)
- …of the customer to internal teams, including Sales, Product Line, Technical Support , and Engineering. **Required Qualifications** + Master's degree from an ... overall post-sales relationship with assigned contracts, including training, professional services, technical support , renewals, expansion, and advocacy. + Own… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... is an exciting opportunity to join the world class service team at Amazon Web Services! Come work with...strong background in Redshift and/or other data warehouse technologies, technical consulting, solutions architect, and customer management… more
- Verint Systems, Inc. (Albany, NY)
- …years overall experience in a customer facing role including 6+ years in a technical support center and/or 6+ years in an account management capacity + 3+ ... ARR + Partner with internal stakeholders such as Sales, Support , Services, and R&D to ensure alignment and deliver...executive audiences. + Ability to effectively and successfully handle customer service issues and conflict situations +… more