• Principal Customer Success Manager

    MongoDB (New York, NY)
    …but not limited to ( Technical Account Managers [TAM], Named Technical Support Engineers [NTSE], Resident Consulting Engineers [RCE]), Project Managers. ... forward Stakeholder Management + Cultivate and maintain trusted relationships with customer stakeholders, including executives and technical leads + Effectively… more
    MongoDB (09/27/25)
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  • Field Service Engineer- Syracuse, NY

    Shape Technologies Group (New York, NY)
    …more. **Job Description:** To provide a highly professional level of technical support to customers in conjunction with the service of Flow International ... **ESSENTIAL DUTIES AND RESPONSIBILITIES** + Deliver on-site and remote technical support for the operation, diagnosis, and...specifications, and technical references. + Assist the customer service team in identifying parts and… more
    Shape Technologies Group (09/06/25)
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  • Customer Success Manager - East

    Sprinklr (NY)
    Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management ... (Unified-CXM) platform helps companies deliver human experiences to every customer , every time, across any modern channel. Headquartered in New York City with… more
    Sprinklr (09/23/25)
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  • Customer Care Specialist - Headquarters

    Pioneer Bank (Albany, NY)
    …related to customer accounts/loans, debit cards, fees, fraudulent activity, technical support for Pioneer technology products and services and more. ... a fast-paced, multi-functional position, responsible for all facets of customer service . The Customer Care... customer accounts/loans, debit cards, fees, fraudulent activity, technical support for Pioneer technology products and… more
    Pioneer Bank (08/20/25)
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  • Solution Advisor Associate - SAP Academy…

    SAP (New York, NY)
    …management. **SAP Customer Experience (CX)** - Knowledge of e-commerce, sales, customer service , and marketing processes. **What You Bring** + 2-3 years ... and business processes, exposure to relevant technologies/ solutions, and customer -facing skills. + Technical and business process knowledge, combined… more
    SAP (07/18/25)
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  • Principal, Customer Success Specialist…

    Amazon (New York, NY)
    …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... with customer 's enterprise adoption strategy and business goals for respective service domain. - Develop and scale customer success programs through… more
    Amazon (08/08/25)
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  • Senior Field Representative, Field Services…

    Ricoh Americas Corporation (Syracuse, NY)
    …policies Customer Support Handles complex customer service situations with professionalism Communicates unresolved technical issues Builds and ... skills Ability to comprehend technical manuals and publications High-level customer service and follow-up skills **Working Conditions & Physical Demands**… more
    Ricoh Americas Corporation (07/08/25)
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  • Customer Care Representative - Career…

    Casella Waste Systems Inc. (Clifton Park, NY)
    … and client relationship management field\. Demonstrated knowledge and competence in several technical areas of customer service and client relationship ... or exceed call center metrics while providing excellent consistent customer service \. + Engages with customers to... support Division sales representatives and provide excellent customer support \. Capable of solving increasingly complex… more
    Casella Waste Systems Inc. (09/26/25)
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  • Digital Workplace, Desktop Manager

    News Corp (New York, NY)
    …IT Support function - ensuring that a premium level of technical support and customer service is provided across the organization. This individual ... pre-defined SLAs * Manage and coordinate urgent and complicated support issues * Lead optimization efforts, service ...* 4 year Bachelor's degree in a business or technical major, or related field or equivalent experience *… more
    News Corp (08/24/25)
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  • Education Support Analyst

    Custom Computer Specialists (Hauppauge, NY)
    …Education Support Analyst (ESA) plays a critical role in delivering high quality service and customer support to our Infinite Campus (K12 student ... troubleshooting problems relating to Infinite Campus software. + Provide technical support via the telephone and ...or equivalent work experience. + Previous experience in a support center or customer service … more
    Custom Computer Specialists (09/09/25)
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