- Qualtrics (New York, NY)
- …lead a team of Technical Success Managers to deliver high-touch technical support and technology configuration services. This team drives program adoption ... - FSI** **Why We Have This Role** As a Customer Success Leader of a team of Technical...You will lead a team of individual contributors who service our Enterprise-tier customers. From the initial onboarding to… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... (in close collaboration with the GenAI domain teams) - Develop and scale customer success programs through respective service domain teams and partner success… more
- Medtronic (Albany, NY)
- …(FSE) at Medtronic is responsible for the technical support and service of Medtronic Hugo systems at customer sites. This role involves installing, ... and ensure product success.** **May provide onsite training of customer support personnel.** **Maintaining accurate records of service calls, repairs, and… more
- Amazon (New York, NY)
- …and Customer Success Specialist teams, partners, and Professional Services, you will support service adoption plays. This position is part of the AWS ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- Comcast (New York, NY)
- …the client; including, but not limited to risk management, communication plan, customer support guides, enablement guides, issue management, vendor management ... you will work with internal Engineering, Product, Solutions, Account Management, and Support teams to provide market feedback and customer requirements while… more
- LiveRamp (New York, NY)
- …**OR experience in customer -facing roles, such as Implementation, Project Management, Customer success and/or Customer Support roles within a growing ... stakeholders and key partners.** + **Lead technology implementations, working with technical teams on the customer -side to establish data connections with… more
- Cayuse Holdings (Albany, NY)
- …(5) years of experience in computer systems, customer support or IT support . + Experience with ServiceNow IT Service Management System. + Customer ... (M-F 6pm-3am EST) **_SALARY:_** $20.00-$22.00/hr **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description AWS is known for its customer obsession. Our Professional Services teams are on... stakeholders to understand their requirements, translates them into technical specifications, and develops scalable and secure Generative AI… more
- Ricoh Americas Corporation (Syracuse, NY)
- …policies Customer Support Handles complex customer service situations with professionalism Communicates unresolved technical issues Builds and ... skills Ability to comprehend technical manuals and publications High-level customer service and follow-up skills **Working Conditions & Physical Demands**… more
- University of Rochester (Brighton, NY)
- …all functions. Provides remote and hands-on support for clients with excellent customer service skills. Provides consulting and technology support for ... Full time Scheduled Weekly Hours: 40 Department: 900084 ISD Customer Service Business Work Shift: UR -...for IT teams and customers when needed. + Provides technical support to employees and users related… more