- Stark Tech Group (Albany, NY)
- …territory or division. + Oversee technician participation in training programs to enhance technical skills and customer service capabilities. + Maintain key ... is required; OSHA 30-hour certification is a plus. + Strong communication, coaching, and customer service skills. + Ability to prioritize, multitask, and work in… more
- University of Rochester (Rochester, NY)
- …**Responsibilities:** Serves as a customer service representative and technical resource for the Customer Support Department. Responsibilities ... courier department to ensure responsiveness. Provides professional, expeditious and high-quality customer service . Provides first level response to phone call… more
- Amazon (New York, NY)
- Description Amazon is looking for a Senior Product & Customer Insights Manager to join our team. As a Senior Product & Customer Insights Manager, you will be ... that guides your partners to identify potential business, operational, and technical changes or investment areas that significantly impact business performance. You… more
- TD Bank (New York, NY)
- … support the development of business cases, RFI/RFP and service level agreements with vendors/suppliers consistent with IT requirements/guidelines **EMPLOYEE / ... manage own workload in order to deliver quality results and meet timelines + Support a positive work environment that promotes service to the business, quality,… more
- Tekscape (New York, NY)
- …IT, managed security services, cloud computing, compliance, and collaboration. The Team: Tekscape's Service Desk team provides customer support and expertise ... a qualified Level 1 Systems Engineer with proven systems support skillsets and excellent customer service...in a team environment to deliver exceptional levels of technical expertise and customer service … more
- City of New York (New York, NY)
- …technical team dedicated to providing agency staff with the highest level of technical support , dependable service , and timely problem resolution. The ... Service Management Specialist to provide Tier I Technical support to all DEP end users....patches on workstations, laptops and thin clients. Handle escalated customer support issues efficiently keeping customer… more
- Delta Air Lines, Inc. (New York, NY)
- …success. + Responsible for daily administrative tasks and projects which include technical support , point of contact for issues, creating reports, monitoring ... engaged to quickly resolve any technology issue. + Review support model and identify opportunities for continued process improvement.... service levels, interface for customer services issues,… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... resolving technical issues with Product Management and Engineering. - Customer -driven product thinking and ability to identify and prioritize product requests. -… more
- Vontier (Albany, NY)
- …customers in automotive tool selection, toolbox selection, troubleshooting, pricing, availability, technical specifications. * Provide technical support ... working option expectation is to provide professional and responsive service and support , regardless of working remotely....of education and experience. * Minimum of 3-5 years customer service / sales experience. * Automotive… more
- ServiceNow, Inc. (New York, NY)
- …consulting or sales engineering experience in Enterprise Applications with an emphasis on Customer Experience / Customer Service + Industry experience in ... in this role: The Specialist Solution Consultant is a technical & business consultant within our Customer ...and annual sales goals for an assigned territory. + Support product sales as the technical , industry… more