- Casella Waste Systems Inc. (Rochester, NY)
- … and client relationship management field\. Demonstrated knowledge and competence in several technical areas of customer service and client relationship ... or exceed call center metrics while providing excellent consistent customer service \. + Engages with customers to... support Division sales representatives and provide excellent customer support \. Capable of solving increasingly complex… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... cloud-native architectures and modern data strategies. You will act as the voice-of-the- customer throughout engagements and lead both technical delivery and… more
- Wolters Kluwer (White Plains, NY)
- …experience + Strongly preferred minimum of two year of business-to-business (B2B) client/ customer service experience; preferably consultative customer ... Associate, you will build upon your foundational skills to support and manage the customer lifecycle more...and updates in CRM. + Identify potential areas for service /product improvement based on customer feedback. +… more
- Coinbase (Albany, NY)
- …for our highest value customers. * Minimum of 1 year of relevant experience in a customer service or support role in a fast paced environment including ... You will be responsible for providing best in class customer support , handling customers proactively to mitigate...in financial services, ideally in payments, trading operations or technical support . * High level of proficiency… more
- City of New York (New York, NY)
- …broader citywide initiative, publication support during the financial plan process, and technical support to the OMB user community. JOB DESCRIPTION: The ... the agency's staff by providing the hardware, software and technical /operations support necessary for budget preparation and...be an agile problem solver providing a high-level of customer service to OMB staff. The analyst… more
- B&H Photo (New York, NY)
- …Sales, and EDU teams, combined with technical e-commerce product expertise in Customer Service touchpoints on the website. The PM will be responsible for ... cohesive customer experiences . Ability to balance customer needs with business objectives and technical ...enterprise procurement, and institutional buying patterns . Experience with customer service operations, support ticket… more
- Wolters Kluwer (New York, NY)
- …Deep Technical Knowledge: Extensive understanding of products/services. * Strategic Customer Service : Advanced skills in managing customer relationships. ... accuracy. * Develop advanced technical content for customer presentations. * Support ongoing technical training and mentorship within the team.… more
- Ricoh Americas Corporation (Bronx, NY)
- …equipment Effective, methodical problem solver Excellent communication and customer service skills Proficient in reading technical materials (manuals, parts ... most challenging service scenarios professionally Acts as liaison for unresolved technical issues Ensures high levels of customer satisfaction Maintains "car… more
- Chart Industries (Buffalo, NY)
- …equipment solutions impact our daily lives. **_What Will You Do?_** 1. Provide technical support during repair and/or installation, at customers' sites, of ... that distinguish HNA's proposals and capabilities. 4. Complete required reports, including Service Reports, Customer Call Reports, Expense Reports and Time… more
- City of New York (New York, NY)
- …technical team dedicated to providing agency staff with the highest level of technical support , dependable service , and timely problem resolution. The ... Service Management Specialist to provide Tier I Technical support to all DEP end users....patches on workstations, laptops and thin clients. Handle escalated customer support issues efficiently keeping customer… more