- Xerox (Albany, NY)
- …success in the following categories: + Comprehensive understanding of our company and customer service culture + Clear expectations in reference of call load, ... to support your territory + Actively and correctly completing service calls independently. **Additional Benefits:** + Substantial growth opportunities for future… more
- RELX INC (New York, NY)
- …problem resolution and maintenance of products and services. Responsibilities are within the Technical Customer Support Function as a generalist or in ... Batch processing troubleshooting skill set? About the role: Provides post-sale technical support services to customers, including installation, troubleshooting,… more
- Pearson (Albany, NY)
- …well as the ability to manage and "get things done" in a highly technical environment. Professional customer service skills and independent troubleshooting ... Keyboard (required) + Mouse (required) **Overall Responsibilities:** + Provide technical support and roll out solutions in...and assess key application functions as it relates to customer needs + Provide mentoring to Service … more
- WGNSTAR (Fishkill, NY)
- …from engineering drawings, schematics and technical manuals, performs hands-on field service duties at customer sites, ie, on-site installations of systems, ... as well as provides a wide range of basic-to-advanced technical assistance to customers and fellow employees to ensure...customer satisfaction by handling a wide variety of customer service problems, ie, orders or complaints… more
- Veralto (Troy, NY)
- …work. + Promotes a positive customer experience and serves as on-site customer contact for technical and service -related problems. + Submits prompt, ... Technician I** is responsible for the delivery of high-quality customer service , performing preventative maintenance, routine repair, and… more
- Abbott (Hauppauge, NY)
- …Service Engineer Automation is the primary automation account contact covering both technical support and customer experience. The position provides ... proactive product support for assigned accounts. The customer experience aspect of this role will focus on...resolved in more than 1.5 hrs. + Perform proactive service support activities to maintain system performance.… more
- Amazon (New York, NY)
- …businesses, including Amazon Prime * Partner with and influence Product, Marketing, Tech, and Customer Service teams on new engagement features and customer ... of customer experience, data analytics, and strategic planning, requiring both technical proficiency and deep understanding of fashion customer behavior. The… more
- Textron (Newburgh, NY)
- …environment that incorporates teamwork and professional development\. * Must have exceptional customer service standards and excellent employee relation skills * ... customer satisfaction and the financial performance of the service center\. Holds to company values and provides exemplary... center\. Holds to company values and provides exemplary service and support to Textron Aviation aircraft,… more
- Cardinal Health (Albany, NY)
- … operation representative plans and coordinates across teams to provide the best customer service possible. Works daily via our phone system assisting customers ... submitters on troubleshoot issues with our IT team. **_Responsibilities_** + Deliver excellent customer service + Collaborate with internal and external teams +… more
- Allied Universal (Albany, NY)
- …escalation + Firstline support and guidance for newer and all technical staff + Responsible for maintaining effective customer communications and ensuring ... positions! Adesta, an Allied Universal(R) Company, is hiring a Service Manager - Telecom. The Service Manager...of all Data Coordinators and retention for work; provide technical support , expertise, leadership, and accountability for… more