- Celestica (New York, NY)
- …play a pivotal role in shaping how global hyperscalers and Cloud Service Providers adopt and benefit from leading AI technology. These marketing professionals ... challenges and can succinctly explain how our product helps solve customer challenges. Through close collaborations with product owners, marketing content writers,… more
- Coinbase (Albany, NY)
- …for building, buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both ... custom-built and SaaS-based AI-powered customer self- service and automation capabilities , as...or similar). * Demonstrated experience integrating or building AI-powered customer support solutions, such as chatbots, LLM-based… more
- Comunilife (Bronx, NY)
- …in quality assurance and work review activities. + Guide and develop the technical support / customer service operation, financial/budgeting applications, ... security, data and voice over IP solutions. + Perform telephone and on-site technical analysis/ support , troubleshooting and problem- solving. + Assisting the VP… more
- Insight Global (Canandaigua, NY)
- …candidate will be a team of 1 onsite managing Pactiv's network infrastructure support . We are a company committed to creating diverse and inclusive environments ... ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by… more
- Palo Alto Networks (New York, NY)
- …years of experience in a customer -facing cybersecurity role such as professional services, customer success, or customer support - must, Tier 1/2 SOC ... is growing fast - and we're building a customer -centric team that blends technical expertise with...customers, helping bridge the gap between incident response and customer understanding. You'll not only support investigations… more
- Cardinal Health (New York, NY)
- …into the design and management of commercial technologies. This job family interfaces with Customer Service and Marketing teams to gather and represent the voice ... Teams to become proficient with both business purpose and customer workflows as well as the backend technical...offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision… more
- Amazon (New York, NY)
- …and Customer Success Specialist teams, partners, and Professional Services, you will support service adoption plays. This position is part of the AWS ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- Amazon (New York, NY)
- …with resources from our partner community, Professional Services, AWS account teams, and Connect service team members to drive customer success. A CSS will run ... for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams...attach service plays, customer engagements to drive adoption of migrating services, work… more
- Deloitte (New York, NY)
- …complex client programs. Essential job responsibilities include: Platform Implementation & Technical Configuration + Configure and implement customer experience ... of technical /functional roadmaps to enable structured VOC strategies. + Support delivery of workshops on strategy, analytics, and customer journey… more
- UKG (Albany, NY)
- …insights for leadership and business partners. Journey Mapping & CX Research Support customer journey mapping workshops and document end-to-end experiences. ... across Customer Success, Marketing, Product, and Sales. Personalized Engagement: Tailored support for customer system admins and primary contacts, enabled by… more
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