- Microsoft Corporation (New York, NY)
- …culture and values **Qualifications** **Required/Minimum Qualifications** 11+ years technology industry, customer service , or related experience + OR Bachelor's ... for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio...business, or related field AND 8+ years technology industry, customer service , or related experience + OR… more
- Barnes & Noble (Westbury, NY)
- …analytical and problem-solving skills with a strong focus on communication and customer service . Following a successful training period (M-F 9am-5:30pm), this ... phone system. You will troubleshoot, efficiently diagnose, and resolve technical issues for the stores. The Support ...in the call tracking system. * Place and expedite service calls with our outside vendors when on-site assistance… more
- Nestle (New York, NY)
- …You are passionate about and skilled in curating data to deliver excellent customer service and experiences. You have proficiency in creating, qualifying, ... and analyzing chatbot data to provide outstanding AI-based automated customer service . The successful candidate will be...+ Stay updated on new technologies and approaches in self- service support . Recommend innovations that align with… more
- LSI Solutions (Victor, NY)
- …PC systems. ESSENTIAL FUNCTIONS: IT Support Specialist I + Provide first-level technical support to end-users via phone, email, or in person. + Troubleshoot ... hardware, software, and networking concepts. + Strong communication and customer service skills. + Eagerness to learn...IT Support Specialist II + Provide second-level technical support for end-users, both remotely and… more
- KeyBank (Albany, NY)
- …4910 Tiedeman Road - Brooklyn, Ohio 44144 This role provides second-tier technical support for Key's computer platforms across corporate, branch, and ... data center locations. The position ensures high-quality customer service , supports desktop and mobile systems,...equivalent work experience. **Work Experience** + 3+ years of technical support experience in a computer … more
- New York Power Authority (Albany, NY)
- …USAlbany, US **Summary** Applies knowledge of market needs, business development, and customer service to provide compelling products, value propositions and ... and repeat sales opportunities. Resolves problems and ensures customers receive high quality customer service and develops client retention and growth plans and… more
- Casella Waste Systems Inc. (Plattsburgh, NY)
- …competence in one or more technical areas of Casella's business and customer service and client relationship management\. Able to effectively manage call ... team to support OSRs and provides excellent customer support \. **Level II:** 3\-5 years of...relationship management field\. Demonstrated knowledge and competence in several technical areas of customer service ,… more
- Lumen (Albany, NY)
- …in the CRM system. * Collaboration: Work closely with sales, product, CS peer partners, service delivery, and support teams to ensure a unified approach to ... + Technical Proficiency: Comfortable using CRM systems and other customer management tools. + Working knowledge of MS Office suite. **Compensation** This… more
- Robert Half Office Team (Tonawanda, NY)
- …resolving connectivity challenges, and maintaining strong relationships. If you excel in customer service and have a knack for problem-solving, this opportunity ... effective email correspondence and communication. * Proven experience in customer success or customer service ...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to… more
- Applied Materials (Albany, NY)
- …with Company service and system performance. Interviews, hires, and trains customer engineers as necessary to support regional business Ensures employee ... new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips… more