- Nestle (New York, NY)
- …Technician, you will play a crucial role in delivering exceptional onsite customer support . Your responsibilities will include the installation, maintenance, and ... spans the Tri-State area.** **Key Responsibilities** **:** + Perform onsite customer support , including troubleshooting, repair services, and preventative… more
- Tekscape (New York, NY)
- …new skills. + Excellent written and verbal communication skills applicable to a customer service role + Excellent planning and organizational skills, as well ... to assist either remotely or onsite at customer facilities handling customer requests, problems and/or incidents. Service Engineer L2 will assist with… more
- CompuCom (Albany, NY)
- …users + Develops, documents, and implements standard operating procedures and customer service guidelines relating to remote IT support + Provide support ... to focus on what matters most, we employ a customer -centric, hard-working, and talented group of people that Act...They are the first point of contact for all service requests needing support for technical… more
- Snap Inc. (New York, NY)
- …of Snap's self- service platform and auction-based tools, providing ongoing technical support and real-time analysis + Identify, operationalize and iterate ... way to share a moment! We're looking for a Customer Success Specialist to join Snap Inc! As a...18+ months experience in the digital media industry, with technical knowledge, and a focus on performance and brand… more
- Canon USA & Affiliates (Melville, NY)
- …maximize the scope of our technology, world class service , and human capabilities to support this goal - Use technical and industry expertise to support ... on product launches, marketing collateral, events, and other special projects - Assess technical support requirements for the industry and develop / schedule… more
- Bassett Healthcare (Cooperstown, NY)
- …deadlines while achieving the highest professional quality standards and customer service levels. Provide first-line technical support for incoming ... troubleshoot, and optimize HR system while ensuring smooth daily operations. Support existing processes, tools, standards and initiatives. Coordinate and communicate… more
- Robert Half Technology (Brooklyn, NY)
- …needs. Responsibilities: * Respond promptly and professionally to technical support requests submitted through the service desk system. * Document ... entry-level Support Services Technician to provide exceptional technical support to our Information Technology user...both hardware and software issues. * Excellent communication and customer service skills to interact effectively with… more
- Merck (Albany, NY)
- …Content Delivery, Customer Care Management, Customer Centric Focus, Customer Engagement, Customer Service Training, Customer Training, ... We are looking for a dynamic and innovative **Global Customer eLearning Lead** to spearhead the ongoing deployment and...to engage and influence stakeholders at all levels. + ** Technical Proficiency** : Familiarity with LMS platforms and eLearning… more
- Evertz Microsystems Limited (New York, NY)
- …the client's perception of Evertz. This position is a challenging mix that combines technical know-how and customer service in regards to inquiries regarding ... root cause + Recommend solutions utilizing various levels of technical language appropriate to the customer in...and professional manner + Maintain a communication link between customer service and other departments by partnering… more
- Parity (New York, NY)
- …and maintain system continuity QUALIFICATIONS + 6+ years of client-facing experience in service delivery, customer success, technical account management + ... support , clear communication, and consistent value from Parity's service . This includes leading regular check-ins, responding to inquiries, resolving issues,… more
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