- Cengage Group (New York, NY)
- …a successful record of accomplishment desired; At least two years of successful sales, technical support , customer service , or proven experience ... customer journey. + Technical Troubleshooting: Diagnose and troubleshoot reported customer technical issues effectively. + Data Analysis: Pull and analyze… more
- Confluent (Albany, NY)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support...networking and security technologies (eg VPC, Private Link, Private Service Connect, TLS/SSL, SASL, Kerberos, etc.) + Experience prototyping… more
- GE Vernova (Rochester, NY)
- …(or equivalent technical experience). + Minimum 1-2 years of experience in technical support , field service , or network operations with RF, wireless, ... Summary** We are seeking a motivated and technically curious Technical Support Specialist (Wireless) to join our...records throughout the repair cycle. + Collaborate with the Service Repair Organization to ensure customer satisfaction… more
- GMHC (New York, NY)
- …Special Skills and Knowledge Required + 2-4 years of experience providing hands-on technical support in a customer -facing role + Demonstrated ability ... Technical Support Analyst I WFH Flexible *...and participation in log audits or security event reporting. Service Desk & Support Tools + Experience using… more
- Bloomberg (New York, NY)
- …evolving environment. + Foster strong client relationships, understanding client needs, provide technical support , and maximize customer satisfaction. + ... Technical Support Specialist (BTS), Bloomberg Financial...Support Bloomberg's private IP network including connectivity of customer Bloomberg routers, Enterprise servers, FIX connections and SFTP.… more
- TEKsystems (Wappingers Falls, NY)
- … Customer Feedback reporting and escalation * Providing quality customer service to all * Identify emerging technical issues; collect information, test ... Description Technical support Position (both phone and...networking protocols, network troubleshooting, troubleshooting, helpdesk troubleshooting, desktop troubleshooting, customer service oriented, network connectivity, wireless network… more
- CAI (Albany, NY)
- …for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. This position ... Desk support to our customers applying technical knowledge and customer service ... Service Desk role and/or technical support role + 6-12 months of customer … more
- MTA (Jamaica, NY)
- …that a Technical Support Analyst can and will provide seamless, integrated technical support service to the client across all of these platforms and ... the Level 1 and provides in-depth technical support , and, where necessary, basic product and service...and/or software solutions, including those supporting critical functions and customer facing services. + Contribute to the planning and… more
- Bloomberg (New York, NY)
- Enterprise Service Technical Program 2026 (ESTP) AMER Location New York Business Area Sales and Client Service Ref # 10046846 **Description & Requirements** ... of solution-finders, with a real passion for providing superb customer service in a fast-paced environment. Exciting....in financial markets and by the prospect of providing technical support for the world's leading financial… more
- Deloitte (New York, NY)
- …global customer transformation by designing and implementing innovative experiences across customer service , sales, and field service . We blend strategy, ... Oracle CX Technical Fusion Field Service Consultant Our...solutions that empower organizations to optimize sales operations, elevate customer service interactions, and enhance field … more