- Philips (Latham, NY)
- …are implemented to prevent recurrence. + Partner with Market Technical Support Specialists (TSS) and Field Service Engineers (FSEs) to share knowledge ... and drive faster customer issue resolution through training and support ....if:** + You've acquired 3+ years of experience in technical support or field service ,… more
- Mirabito Energy Products (Binghamton, NY)
- …the best customer experience possible at all times by utilizing excellent customer service practices including great communication. The HVAC Service ... and resolve a variety of issues while practicing excellent customer service . This position requires the ...on the company's software and databases. + Provide backup support to co-workers in the performance of job duties… more
- Amazon (New York, NY)
- …on millions of Kindles, tablets, and mobile devices. We start with the customer and work backwards in everything we do, including advertising. If you're interested ... working to build a unique, world-class advertising group with a relentless focus on the customer , you've come to the right place. Amazon Ads is looking for a Senior… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... through new and improved GTM initiatives. You will directly interface with the Support product management and development teams regarding customer and partner… more
- IQVIA (New York, NY)
- …Temperature Management Systems in hospitals across the United States, while delivering exceptional customer service . This is a wonderful opportunity for you to ... average 2-4 weeks a month.** **Responsibilities:** + Provide ongoing communication and customer support to on-site hospital staff. + Organizing, evaluating, and… more
- DePaul (Rochester, NY)
- …is an internal support role that monitors and responds to day-to-day technical support requests across multiple on-premises and SaaS products and services. ... + Associate's degree or equivalent professional experience in a technical support environment. + Has experience with...in managing network user accounts. + Outstanding interpersonal and customer service skills, including written and verbal… more
- Canon USA & Affiliates (New York, NY)
- …2 years of related experience. - Prior experience in a customer service environment. - Good computer skills/ technical knowledge. - Ability to multitask and ... messages and verbal. - Strong focus on providing good customer service . - Contributes to the creation...this role: $17.20 - $23.37 hourly This position will support our customer at site locations in… more
- Meta (New York, NY)
- …deliver technical /non- technical support with a focus on customer service , satisfaction, and timeliness. **Required Skills:** Enterprise Support ... (whether locally at the Helpdesk or remotely). 3. Utilize customer service skills and ensure proper recording,...Minimum Qualifications: 8. 2+ years of experience in a technical support role in either a corporate… more
- Raymond James Financial, Inc. (NY)
- …services with guidance from senior colleagues. + Act as first-line supervisor of a team providing customer service support , and play a key role in helping to ... concerned with delivering results within established systems and with readily available support . - Process efficiency; apply **Skills** : + Uses clear and effective… more
- Omnicell (Rochester, NY)
- …through support channels. + Participate in various staff meetings + Maintain service quality and customer satisfaction + Manage parts inventory and return ... **Field Service Engineer** Join Omnicell, a pioneering force in...maintenance for Omnicell's pharmacy and supply automation solutions at customer sites. Your work will keep critical pharmacy and… more