- Wolters Kluwer (Albany, NY)
- …**Strategic Analytical Leadership:** Advanced strategic analytical skills. + **Expert Technical Proficiency:** Comprehensive and deep product/ service knowledge. ... **About the Role:** As a Customer Success Lead, you will be recognized as...as a senior advisor for key clients, ensuring exceptional support . + Drive significant product/ service improvements based… more
- TD Bank (New York, NY)
- …information with discretion ** Customer Accountabilities:** + Provides deep technical subject matter expertise/analysis or operational process support as ... Support MBS desk consisting of heavy interaction with customer accounts and facilitating the allocation of money manager...+ Participates fully as a member of the team, support a positive work environment that promotes service… more
- CAI (Albany, NY)
- … Specialist ready to take us to the next level! If you have strong customer service experience, specifically in healthcare, and are looking for your next career ... medications, and healthcare-related datasets **What You'll Need** Required: + Healthcare and customer service experience + Familiarity with Teams, Outlook, and… more
- Honeywell (Pittsford, NY)
- …join us as a Service Consultant and provide deployment assistance and technical support via telephone and email to LenelS2 Custom Solutions customers. The ... command line + **Entry-level knowledge of SQL database engines required** + Customer service orientation, ability to develop strong, long-term customer… more
- Canon USA & Affiliates (Latham, NY)
- …provide direction to less experienced technicians. - Provide the solutions of escalated technical and/or customer service -related problem areas for any ... and networking support to help our valued customers with basic technical expertise of Canon-supported products. TERRITORY WILL COVER THE ALBANY, NY AND… more
- IQVIA (New York, NY)
- …processes are functioning as intended and owning issue resolution. **Role:** The Product Support Specialist is a highly technical individual who possesses deep ... exceptional brand experiences, delivering innovative solutions based on a customer -first, insights-driven, and integrated omnichannel vision. We provide authenticated,… more
- Lumen (Albany, NY)
- …accounts; handle urgent customer concerns and escalate internally when necessary (ie, Service Improvement Plans) * Partner with sales, delivery & support to ... on issue resolution while effectively negotiating directly with the customer and internally on their behalf * Technical... customer and internally on their behalf * Technical aptitude to learn data networking technologies, products, and… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description We are seeking an exceptional Customer Value Lead for the AWS Customer...for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams… more
- Evertz Microsystems Limited (New York, NY)
- …the client's perception of Evertz. This position is a challenging mix that combines technical know-how and customer service in regards to inquiries regarding ... root cause + Recommend solutions utilizing various levels of technical language appropriate to the customer in...and professional manner + Maintain a communication link between customer service and other departments by partnering… more
- Univision Communications, Inc (New York, NY)
- …to join our team! The Desktop Support Manager will oversee the outsourced Desktop Support Service in the New York and New Jersey (Teaneck) offices as well as ... facilitate technology solutions to business problems. You have exceptional customer service orientation, ability to prioritize and...+ 5+ Year Demonstrated progressive experience directly managing a technical support team. + 7+ years of… more